Customer: Fry's Wouldn't Replace My Laptop Until I Dropped Complaint

Customer: Fry's Wouldn't Replace My Laptop Until I Dropped Complaint

If you file a complaint against a company with your state’s attorney general, and then that problem gets resolved, you might understand it if that company asked you to update the AG’s office. But a woman in California says Fry’s Electronics would not replace her broken laptop until after she dropped her complaint to the AG. [More]