held hostage

If Bloatware Keeps You From Downloading Phone Apps You Actually Want, Should Carriers Offer An Upgrade?

If Bloatware Keeps You From Downloading Phone Apps You Actually Want, Should Carriers Offer An Upgrade?

We’ve written before about the annoyances of bloatware — those apps you are never ever going to use but come with your smartphone and cannot be deleted no matter how much you swear at your phone. Consumerist reader Ryan’s got his own bone to pick with zombie apps that can’t be killed on his Sprint phone, because they’re interfering with his ability to use it in the way he intended when he bought it. In short: he can’t download apps he actually wants because the bloatware takes up too much space, even with a new SD card. [More]

DHL Doubles Estimated Charge On Shipment

DHL Doubles Estimated Charge On Shipment

Luke says DHL estimated his shipment would cost $54.51, but turned around and stuck him with a $114.39 credit card charge. DHL says the package he sent was 9 pounds rather than the 1 pound measurement Luke got while using the scale at the DHL facility. [More]