If you ever thought working behind the counter at a jewelry store was a cushy, somewhat glamorous gig, you were apparently very, very wrong. It’s the part of your job that involves accepting old pieces of jewelry for maintenance that makes the job tough. [More]
Andy always carries his father’s old 50-year-old Cross pen. It’s the only everyday item he has that belonged to his father, and he was devastated when it broke. He contacted Cross to see about getting the pen repaired, and the company sent it back: the same pen, good as new, in a spiffy little case. [More]
Mistakes happen, and apparently there was a hole in the UPS box and all the rings fell out. No really, that’s what this customer’s wife was told when she asked for an explanation of where their rings were. Now the customer says Kay Jewelers won’t give him any other information, or even show him photos of the rings after they were sent to the warehouse. They’ll replace them with jewelry up to $500, but nothing higher, and if he wants to find out anything else he’ll have to lawyer up. Here’s his story. [More]
A Verizon FiOS installer showed up yesterday to install the service in Sam’s house, but misjudged the location of the laundry room by 4 feet and drilled directly into the closet where his wife kept her wedding dress.