<![CDATA[Consumerist: Heating]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Heating]]> http://consumerist.com/tag/heating http://consumerist.com/tag/heating <![CDATA[ Save Money By Starting A Fuel Oil Coop ]]> To save money on heating costs this winter, consider joining or starting a fuel oil co-op. What's that?

When Barbara Troxell started one in 2004, she started by putting flyers in neighbors mailboxes. After getting about 14 people together, she started calling up dealers to see if they would offer a group rate discount. The group negotiated a $40 discount off a $179 annual plan, got downside price protection, with a pre-season boiler check included. Now the group is up to 50 people.Through collective buying power you can negotiate a better deal to buy in "bulk" than you can individually. For more info and tips on the nuts and bolts, check out this article.

How to Save Money by Starting a Fuel Oil Coop [Furnace Compare] (Photo: Getty)

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Consumerist-5042061 Wed, 27 Aug 2008 10:18:41 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5042061&view=rss&microfeed=true
<![CDATA[ Traveling Gas Sellers Rip Off Homeowners In Michigan ]]> con_redgasmeter.jpg Universal Gas & Electric, a Canadian company, sends out door-to-door salesmen who lie to homeowners about the imaginary "savings" they'll enjoy if they switch gas suppliers, when in reality Universal is currently about 50% higher than the default supplier. One former Universal employee says, "I'd have people ask, 'What am I paying now?' and they'd look at the bill and it's right there in front of them and they don't know where to look and I would avoid telling them that."


Universal officials in Toronto told Target 8 Investigators that over the life of the five-year plan they believe customers will actually save money. They say you shouldn't judge the plan six months into a five-year contract, even though prices are currently dropping.

Former salesman Al Brogg, who calls the way Universal sells gas "misleading, dishonest, unethical," also thinks that might still happen, and that it might work eventually in customers favor.

But he said, "Today it's not going to save people money. It's actually going to cost them almost 50 percent more."

Universal officials take no responsibility for any lies told by sales people. They say lying violates their code of conduct, however, "it's possible...a couple of sales people went off and did their own thing to increase sales."

Frustrated homeowners say the salesmen told them "they can cancel their contract at any time but failed to mention it costs $250 to switch back"—and if they go ahead and cancel, Universal claims it will take a couple of billing cycles to complete the transfer. Quick, someone buy Universal a computerized billing system.

It should go without saying, but if you can't compare apples to apples between two bills, don't change to a new supplier. Sadly, most gas bills are hard to read. Here's one attempt to clarify some of the numbers—you should look for a Gas Recovery Cost. You should also do a search for a similar "how to read my gas bill" page on your local gas supplier's website.

(Thanks to Jack!)

"Traveling gas sales people: we 'misled' customers" [WOODTV]
(Photo: tanakawho)

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Consumerist-361280 Wed, 27 Feb 2008 09:23:00 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=361280&view=rss&microfeed=true
<![CDATA[ Gas Company Abandons Plan To Report Delinquent Customers To Credit Agencies ]]> con_centerpointenergy.jpg Last fall, CenterPoint Energy—Minnesota's largest natural gas supplier—announced it was considering reporting the payment histories of its customers to credit reporting agencies in an effort to reduce delinquencies. Advocates said this was a stupid idea, because the people who can't pay their gas bills are too poor to pay their gas bills, and derogatory credit only makes life worse for them. Now they've said they won't (at least for now). Good.

The Houston-based company, Minnesota's largest natural-gas utility, told the Star Tribune that it still considers credit reporting one of several appropriate ways to collect past-due payments. It also considers those collections crucial for keeping rates down for all customers.

But it has chosen not to begin such a program because "we feel it is important to focus our attention on exploring alternatives," the company said in a prepared statement.

(Thanks to Kris!)

"CenterPoint's credit-reporting plan is dropped" [Star Tribune]

RELATED
"Centerpoint suspends program to report deliquent customers" [MPR]

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Consumerist-355274 Mon, 11 Feb 2008 20:25:03 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=355274&view=rss&microfeed=true
<![CDATA[ How $100/Barrel Oil Will Affect You ]]> con_outofgas.jpg Oil is poised to break the century mark, and SmartMoney has a short article that examines the effects it will have on the average American's budget. A couple of reasons why we haven't felt more of these effects so far is that the rising cost has largely been eaten by oil refining companies and their gas stations, and because consumers have actually begun to reduce their gas consumption. However, if the price-per-barrel continues to rise, the U.S. faces a cold winter, and the dollar continues its anemic performance, you can look forward to the following consequences:

  • gasoline prices - In a surprise to no one, they'll go higher.
  • home heating costs - If you use heating oil, you could see a steep increase of over 25%. Homes using natural gas may see an increase of about 10%. Propane households will see a 20% increase, while homes that heat with electricity should expect a relatively small 2.7% bump.
  • airfare - Airlines will want to raise prices because jet fuel is already an enormous expense for them—but unless the whole industry plays along, it's a risky thing to do. There's a good chance international fares will go up while domestic fares remain relatively competitive, especially if the economy remains soft.
  • shipping - Ah, the hidden cost of online shopping! You can expect retailers to offer discounts or free shipping during the holiday season, but rates may go up after that passes. Higher transportation costs can also trickle down into things like groceries, so prices may go up there as well.

"What $100 Oil Means for Your Wallet" [SmartMoney]
(Photo: Getty)

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Consumerist-321824 Mon, 12 Nov 2007 20:32:28 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=321824&view=rss&microfeed=true
<![CDATA[ Heating Costs Will Break New Records This Winter ]]> con_winterseenthroughwindow.jpg If you're poor, maybe you just shouldn't have a winter this year. Government energy officials have announced that prices this winter for heating oil, electricity, propane and natural gas will all be at record highs: 28% more for heating oil, 30% more for propane, 7% for electricity, and 5% for natural gas.

In actual dollars, this translates to a hit of around $400 more for average families using heating oil or propane, and around $50 more for those using electricity or natural gas.

The National Energy Assistance Director's Association, which released the figures, have called on the Bush administration to "immediately release money from the government's Low Income Home Energy Program, commonly known as LIHEAP, to help poor families pay their heating bills as well as cover past-due high cooling bills from the summer."

We grew up in a poor household, and trust us, one cold winter can wipe out an already tight budget for half the year. As the article states, "During 2005, energy expenses accounted for 20 percent of the income of households that received LIHEAP assistance, compared to only 3 percent for higher income families." If you're the letter-writing type, you might want to contact your representatives and ask that they increase LIHEAP funding.

"Consumers face record winter heating costs" [Reuters]

RELATED
www.supportliheap.org
(Photo: The_Gut)

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Consumerist-303477 Tue, 25 Sep 2007 13:54:41 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=303477&view=rss&microfeed=true
<![CDATA[ Wrap Your Windows For Winter ]]> Unless you live in a small dark closet like the one they made Harry Potter sleep in, you have windows and you'll probably want to insulate them. Here's a video from Curbly explaining just how to do it. Enjoy. —MEGHANN MARCO

Shrink Wrap Your Windows For Winter [Curbly]

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Consumerist-223368 Wed, 20 Dec 2006 17:09:50 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=223368&view=rss&microfeed=true
<![CDATA[ Triple Indemnity: Keyspan Overestimates Gas Bills ]]> metermeter.jpgGot bi-monthly bill from Keyspan. Gas supplier. Opened. Read.

$800 charge. Read again.

Somewhere, heard someone make noises. Like an animal. Read it one more time. Noticed 'reading ESTIMATED.'

Strange.

Who would estimate therms like that? Several times what they were before?


Only one thing could. A stupid gas company. It had to be stopped.

Walked downstairs. Read meter. Meter said 288, not 516. Called Keyspan.

Corrected them.

They said they'd send a new bill right over, sir. Hung up phone. Watched sun set. Shivered. Boiler not working either. Coincidence. Maybe. Rage, she is a warm mistress at your side.

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Consumerist-157743 Wed, 01 Mar 2006 14:22:26 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=157743&view=rss&microfeed=true
<![CDATA[ Complaints: Columbia Gas of Ohio ]]> From: "Keith Baker"
Date: February 23, 2006 2:36:14 PM EST
To: tips@consumerist.com
Subject: Columbia Gas of Ohio sucks.

I can't put it more clear then that...

Seems Columbia Gas of Ohio's automatic payment system screwed Keith over and double-dipped after he switched apartments. His story and our suggestions for alternative gas options, and yes, there's a bean joke.

Keith continues:

I pay bills like everyone else. I take advantage of offers, I pay my bills on time, and I set up an automatic debit payment (I eye my online web bank account daily) and keep an eye on my balance. I do not own a credit card (made that mistake in college, paid it all off, and vowed to not get one until I've landed a job that I can pay off the full amount of the card in a month).

Then things get weird. I recently moved (same city, different zip code) and shut off services at the old place and established services at my new place - easy, right? Until I get my bill. I paid for my last month at the old place, paid for two months at my new place, and I notice an odd charge on my bill.

It showed my payment for the last month, and my charges for the current month. (roughly $50 is what I owed). Then it had an additional line of $221. No statement of what it was there for, why it is there, or anything. Today, I check my bank account, and I notice an automatic debit for $221 from my checking to Columbia Gas. I call, check my bill (You owe $0! You have a credit of $532!).

$532? They're taking money out of my account, and crediting me for it, but leaving me with less money in my checking for what reason now? According to Columbia Gas... they don't know why! I spend about 20 minutes on the phone (and their customer service was WAY better then most) and they resolved the system was taking twice the amount for payments at my old place - even though I was no longer having service there.

In the end? I'm getting $228 back. Of $500+. So now I'm filing a complaint with P.U.C.O. [ed. Public Utilities Commission of Ohio] and seeing what other 'options' I have, since I had to tell them to give me my money back and not let all this money sit there with them, and canceling the 'auto-payment' option.

I just wish I had another option for gas. (damned apartment living)


Peace!
-Keith


Alternate options for gas:

1) Beans.
2) Burn all your automatic debt payments in a pile in the center of the room.
3) Blankets. See #1.
4) Oldie but goody: To save on energy costs, install curtains. Keep them open during the date and closed at night (lets sun and warmth in and keeps it in).
5) 4) Bundle up in some sweaters, sissy.

Readers, how do you keep warm and heating costs down?

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Consumerist-156754 Fri, 24 Feb 2006 08:40:05 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=156754&view=rss&microfeed=true
<![CDATA[ Save Electricity This Winter ]]> We started to read 'Mr. Electricity's' page because we wanted to know about the most efficient way to keep ourselves from freezing this winter, but we sort of got distracted by some of his other information. Mostly because we use gas heat and somewhat because we've always wanted to know the answer to this question:
Which uses less electricity:
1. Keeping the AC on constantly.
2. Having the AC on during the day, then turning it off and opening the windows instead in the evening when it's cool, then turning the AC back on when we go to bed.
The reason I ask is that my roommates think it takes more electricity to turn the AC off and then turn it back on later.
The answer? Turning it off at night is fine, because "it definitely takes more energy to remove that heat constantly rather than removing it just once when you turn the AC back on later."

This guy knows how to save money using electricity! We think we're going to turn up the gas heater real toasty and read this for a while. (Thanks, Spring!)

Saving Electricity [Michael Bluejay]

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Consumerist-143552 Fri, 16 Dec 2005 09:08:02 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=143552&view=rss&microfeed=true