Reader John’s $150 ER6i headphones broke over one month out of warranty. He sent Etymotic an email.
I have a pair of ER6i’s with a loose connection in the miniplug. They are out of warranty by a few weeks (I bought them from BH Photo Video February 2nd 2006). The sound to the left earplug goes completely out until I tweak the wire going into the miniplug a bit. What will be the cost of getting these repaired?
Etymotic’s surprising response, inside.
51-year-old Vanessa Saunder is suing Continental Airlines after defective in-flight headphones blew out her hearing. She says that mid-flight,
• Consumer affairs just got a whole lot sexier! [WP] “Avoiding Customer Service Nightmares”
• Newegg has the Sennheiser PC 150 Headset, perfect for gaming or Skyping, for $30 after $10 off coupon code NYNG011006. Ships free, as well.
Hilary G. writes:
My friends & I really like the Sony Fontopia headphones. The earbuds are soft & comfortable, and block outside noise well enough that you may listen at a civilized, Pete Townshend-sanctioned volume. They come with 4 removable earbuds, a pair each of small & medium. However, no matter how hard I try to be careful, eventually my headphones will wind up at the bottom of my bag with heavy junk thrown on top of them, or they’ll get caught on my coat collar, or a dog will chew on them, and with these headphones that means the earbud will get pulled off. And once they’re off, man those little suckers are hard to find.
What better way to show our visitors that we don’t go easy on Amazon.com than the shameless huckstering of their wares? Although we swear, the Amazon heaviness of this Morning (sorry, Afternoon!) Deal Round-Up is merely the random chance of a godless universe.
On the weighty topic of ear buds causing deafness, Pete Townshend has offered up his luminous thoughts.