UPDATE: Stolen FedEx Package

Last week, we wrote about a woman whose Tivo she ordered through HDEasy was missing from her doorstep after being delivered by FedEx.

Consumerist Complaints: Stolen FedEx Package

Reader Clare P. wrote in with her tale of anguish and woe after a Tivo that she’d ordered through HDEasy was stolen from her doorstep after being delivered by FedEx. Adding to the frustration, Clare’s been having an aggravating game of phone tag with the support lines for Tivo, FedEx and HDEasy, trying to figure out the process for filing her claim and getting a replacement.