DirecTV: New 2-Year Contract With $480 Cancellation Fee For Switching DVRs

DirecTV: New 2-Year Contract With $480 Cancellation Fee For Switching DVRs

I’ve had DirecTV for 8 years and was happy until 2 weeks ago. I purchased a new HD receiver at Best Buy on a whim to upgrade my sturdy old DirecTivo. I got home and called DirecTV to tell them of the switch. The Rep (Mone ID#413435) took the numbers on the new box and TV and told me that my new HD receiver should start working in a few minutes. That’s all she said.

Warner Bros. Goes Blu-Ray Exclusive

Warner Bros. Goes Blu-Ray Exclusive

Warner Bros. rolled up its sleeves in the format war today and announced that it was discontinuing support for HD-DVD after May 2008.

AT&T Lying about Dish Network HD DVRs?

AT&T Lying about Dish Network HD DVRs?

Like all decent Americans, I loath Time Warner and decided to cancel my cable and get satellite service through AT&T, who are a Dish Network reseller.

DirecTV Screws Reader Six Ways From Sunday Night Football

DirecTV Screws Reader Six Ways From Sunday Night Football

About six months ago I moved into my apartment in Chicago to learn that the only service available was with DirecTV. Not only that, but we were forced to use MDU communications, a DirecTV reseller. With no options for television, I reluctantly purchased my own HD receiver off eBay (The HR-20) to avoid entering into a contract with them for two years. When I received my unit, I called MDU to sign up and the CSR at MDU told me that since I had my own receiver, I could sign directly up with DirecTV. Awesome I thought, I can cut out the middle man. The CSR at MDU even transferred me to DirecTV account set up line himself.

Resilient Customer Gets DirecTV To Drop Price Of HD Box From $299 To $0

A DirecTV customer service representative offered Justin a free upgrade to a better HD box as part of DirecTV’s legacy program. Justin, a 2-year customer, was disconnected before he could accept the upgrade. When he called back, he reached a CSR who demanded $299 for the same box.

A Plague Of Cracked Blu-Ray Discs From Netflix?

A Plague Of Cracked Blu-Ray Discs From Netflix?

Grant is having a problem renting blu-ray discs from Netflix.

Blu-Ray DRM Rendering Some Discs Unplayable

Blu-Ray DRM Rendering Some Discs Unplayable

Remember when DVD-type players didn’t require “firmware updates?” Ahh, those halcyon days of um, last year…

Comcast Says Chicago Will Have TBS HD For Tonight's Cubs Game

Comcast Says Chicago Will Have TBS HD For Tonight's Cubs Game

I am having trouble getting the Cubs on Comcast. I have been working with Comcast for two-plus weeks on this and it is still not working. The first game is tonight at 9PM to beyond midnight. I have a Tivo Box that uses the “Cable Card” approved by Comcast. It is on Channel 47(TBS) but that station is not working due to “Content Security” problems. I am stuck, as Comcast is the only provider due to Cable company regulations.

Hey Comcast, Cubs Fans Want TBS In HD. Right Now.

Hey Comcast, Cubs Fans Want TBS In HD. Right Now.

Comcast will add TBS HD to their line-up in Boston Tuesday, a day before Major League Baseball’s playoffs start, but Chicago isn’t getting the same treatment according to reader Daniel.

Why Is DirecTV Calling Me About My HD Dish?

Why Is DirecTV Calling Me About My HD Dish?

I just got some taped voicemail message from the company that installed my DirecTV last year.. Something about having to install some sort of converter by Sept. 1 in order to keep receiving HD signals… have you heard anything about this?

HOWTO: Remove Annoying Announcers From Sports

HOWTO: Remove Annoying Announcers From Sports

If you’re like us and you’re sick of listening to Joe Theismann overstate everything on Monday Night Football, this might be the tip for you. Joe seems like he’s just stepped out of the womb, doesn’t he? Every touchdown is a game winner to Joe. Anyway, here’s a feature you didn’t know you were getting when you sunk that cash into a 5.1 system.

Stunning MTV HD Ad Something to Crow About

Stunning work from the wunderlab that is the Psyop motion graphics studio.

Dish Network’s Head Served on HD Platter

Dish Network’s Head Served on HD Platter

It seems the swing towards High-Definition TV formats is happening only slightly less gracefully than a Mack truck doing pirouettes. Channel providers expect customers to invest in building up their network by purchasing HD converters. Apparently they’ve never heard the old saying that we just made up, “Give a man a free door but make him pay you to unlock it.”

DirecTV Loses Customer Over Hi-Def, Doesn’t Care

DirecTV Loses Customer Over Hi-Def, Doesn’t Care

Chuck from Brooklyn, “one of the lemmings who bought a HD TV recently” writes that he’s “puzzled by the nonchalance with which [DirectTV] let me switch over to their mortal enemy [TimeWarner].”

Mercury Research Calls Us ‘Full of Crap.’ We Agree.

Mercury Research Calls Us ‘Full of Crap.’ We Agree.

We posted the following comment over at the Radio Marketing Nexus blog in response to their post calling us Haters of Radio:

Mercury Research says The Consumerist is a Radio Hata’

Mercury Research says The Consumerist is a Radio Hata’

Apparently, we hate radios.