Lighting up a cigarette will only be legal for adults over the age of 21 in Hawaii soon, as the state prepares to become the first in the U.S. to bump the minimum legal age to partake in tobacco products up from 18. [More]
Back in 2010, an Army sergeant in Hawaii was chowing down on food bought from an on-base Burger King when he claims he chomped into some needles that were definitely not on the nutritional info for the sandwich. Now, after years of negotiating a settlement have proved fruitless, he’s suing both the fast food chain and the Army and Air Force Exchange that sold him the burger. [More]
In this world, there are no guarantees. But everyone has the right to have their own name, and one Hawaii woman believes that includes the right to include her entire 36-character surname on her driver’s license. She just won the fight to include all 35 letters and one character with a new change to the state’s policy, so she can be loud and proud about its length. Teaching people to pronounce it is a whole other matter. [via the Associated Press]
You go online to book a vacation through Expedia.com and there it is — your dream Hawaiian house, located on 25 secluded acres with an ocean view. So you book the 6-day package through the site and jet off with a couple of your friends for fun in the sun. But when you get there, your Pacific island fantasy is shattered. [More]
When you think of a vacation in Hawaii, you probably picture pristine waters filled with colorful marine life, days spent sunning on the beach and leisurely swims in the sunshine. But it’s not all sea turtles and gentle spray, say state lawmakers. In an effort to curb a spike in drowning deaths, the state Senate and the Kauai Visitors Bureau are asking airlines to show arriving tourists an ocean safety video. But not everybody thinks that’s a great idea. [More]
Dan and his wife took a vacation in Hawaii, and rented a car for their use while visiting. Only the car that they rented was in pretty rough shape on the outside. They took it, but carefully documented all of the pre-existing damage. This was handy, since Budget proceeded to try to make Dan and Mrs. Dan accountable for the damage that they had done to the car during their supposed accident. When Dan mentioned having extensive photos and even a video of the car’s condition when he picked it up, Budget coincidentally turned up his original paperwork documenting the damage right away. Whew! [More]
Quite a few municipalities have managed to ban the practice of giving out non-biodegradeable plastic bags at checkout, including three of Hawaii’s four counties. Last month, the Honolulu County Council passed its own ban, making Hawaii the first state where single-use plastic bags in stores are verboten. [More]
In the slow but inevitable reaction to the scandal in which several Transportation Security Administration agents were accused of letting un-screened baggage make it on to flights, the agency fired 28 employees. Fifteen others connected to the alleged negligence — which is believed to have occurred over several months in Hawaii last year — were suspended. Three others left their jobs voluntarily. [More]
Hotel chain Marriott is no longer taking reservations for the Waikiki Edition hotel, but that doesn’t mean you can’t get a room. In a late-night raid last weekend, the chain was kicked out by the hotel’s owners, who changed the locks and brought in new management without even calling to say goodbye first. [More]
Fed up with being stiffed on tips by foreigners, a restaurant in Hawaii has added on a mandatory 15% gratuity for customers who don’t speak English. [More]
If you’ve got any plans to ever visit any beaches on the east coast, best get them in this summer before it’s too late. That’s the conclusion you can draw if this simulation by researchers of how the BP Gulf spill will look 360 days after April 20th comes to pass. [More]
A new law has made Hawaii the first state in the country to outlaw the possession of shark fin — a delicacy that goes for $48 a plate, according to the AP. [More]
Kmart has agreed to a $120,000 settlement in an age discrimination lawsuit filed by a former employee at one of their stores in Hawaii. [More]
Hawaii last week became the first state to transition to digital television, leading hundreds of confused locals to call into the FCC’s help center. Though the transition appears to have been a technical success, the new digital signals mays never reach some of the 20,000 Hawaiians who rely on analog service.
United Sells Family's Tickets To Someone Else, Ruins Once-In-A-Lifetime Vacation, Then Won't Admit It To Insurance Company
- Holding $5,000 in tickets from a family for six months, then telling them the day before that the flight has been canceled;
- When confronted with the fact that the flight hasn’t been canceled, telling the family that the reservation has been lost;
- Finally admitting that they’ve bumped the family from the flight and were lying about the cancelation and the lost reservation;
- Offering replacement seats on multiple planes and days, splitting the family up on different flights and depositing them at different islands;
- Offering to get them there 5 days into a 7 day vacation, part of which was scheduled to spend time with a family member who was dying in a hospice in Hawaii;
- Refusing to write a letter on the family’s behalf so that they can collect their insurance payment on the house they rented but never used.
With one act of disregard, United destroyed the vacation, cost the family over $10,000 in house rental fees that they can’t get back, and forced them to cancel the trip. The dying family member they didn’t get to see passed away in early June.
“Praise with faint damn” is the underlying secret to how professional complaint letter writer Bruce Silverman is able to be so successful in getting companies to give him free stuff. First class upgrades, Room upgrades with views of frolicking whales, Checks for hundreds of dollars… all these and more are the fruits of Bruce’s calculated typewriter clacking. Now Bruce has come out with a small book with a big promise: to teach you How To Complaint For Fun And Profit. Here’s a chapter from it, exclusively on The Consumerist, detailing how he was able to turn a disappointing experience at the Ritz-Carlton in Hawaii into a long-term stream of room upgrades, comped meals, and decidedly above and beyond customer service…