Debt Collection Company Sued Over Racist Voicemails, Must Pay $1.5 Million

Debt Collection Company Sued Over Racist Voicemails, Must Pay $1.5 Million

Advanced Call Center Technologies tried to collect $200 on a disputed debt from Allen Jones a few years ago. Part of the company’s advanced technology is its innovative voicemail strategy, where its employees leave wildly offensive, racist messages for people. Jones sued the company, and last week the jury awarded him $50k for mental anguish and $1.5 million in punitive damages. [More]