thanksgiving miracles
Kristina stumbled onto a savvy con for those who need two turkeys but only want to pay for one: Buy a turkey, call with a sob story about accidentally ruining it, then show up at the store with hat in hand waiting for your free sympathy bird.
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happy endings
Chris navigated
Verizon Wireless's troubled phone upgrade waters and came away with Droids for both himself and his wife, even though her upgrade date was still a ways off. Earlier, his wife had gotten a new Voyager with assurances that her contract renewal date wouldn't be affected.
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happy endings
Reader Stephanie's brother recently started a blog dedicated to reviewing
French Dip sandwiches. To that end, he ordered, and reviewed, a French Dip at a
Perkins in Madison, WI. Unfortunately, his sandwich came on regular bread, instead of typical French Dip bread.
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da bomb
Remember back when some individuals referred to good things as "
da bomb?" They probably didn't have the
Executive Email Carpet Bomb in mind, since Consumerist didn't yet exist, but they should have. Here's to re-branding "da bomb" as shorthand for the EECB. Just look at what it did for c0crusader, a spurned Sony laptop customer who used da bomb to shake Sony down for $99.
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follow-ups
Remember Mark, the gentleman who paid $200 to repair a Hitachi TV, only to see it immediately break again? Of course you don't, because we posted his story
three months ago.
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honesty
Some people who got away with using a $60 gift certificate on two separate
Amazon orders would take the merchandise and run, hoping to get to use it a third time.
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nine-tenths of the law
Back in July near Miami, 12-year-old Jennifer came away with Phillies player Ryan Howard's 200th home run ball. Florida Marlins officials asked her to give up the milestone ball so Howard could autograph it.
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happy endings
Brian believes a firmware update made his 80gb Zune give up the ghost, so he called customer service asking for a repair. The CSR's idea was for Brian to send the Zune and $160 so Microsoft — new 80gb Zunes are going for $217 on Amazon — but Brian had a different idea: call in an
EECB airstrike.
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happy endings
Greg struggled for more than a year to get Dell to solve myriad issues with his notebook, but moved things along real quick-like once he ignited an
Executive Email Carpet Bomb. He wrote us the following, summarized from two separate messages:
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happy endings
You can understand Amy's disappointment when she ordered a belted dress from
Neiman Marcus, but the dress arrived beltless. Starting in July, she tangled with customer service to get her money back.
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happy endings
CJ responded to his daylong Comcast outage with an
Executive Email Carpet Bomb that hit its target with vigor. He says within 20 minutes his phone was bombarded with calls from company reps around the country, who managed to restore his service within four hours.
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happy endings
Chuck lost his job several months ago and wanted to continue his
American Express membership, but had trouble justifying the $50 annual fee in his limited budget. So he launched an Executive Email Carpet Bomb, started his own anti-
AmEx blog and started picketing...
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