happy endings
Reader Stephanie's brother recently started a blog dedicated to reviewing
French Dip sandwiches. To that end, he ordered, and reviewed, a French Dip at a
Perkins in Madison, WI. Unfortunately, his sandwich came on regular bread, instead of typical French Dip bread.
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da bomb
Remember back when some individuals referred to good things as "
da bomb?" They probably didn't have the
Executive Email Carpet Bomb in mind, since Consumerist didn't yet exist, but they should have. Here's to re-branding "da bomb" as shorthand for the EECB. Just look at what it did for c0crusader, a spurned Sony laptop customer who used da bomb to shake Sony down for $99.
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follow-ups
Remember Mark, the gentleman who paid $200 to repair a Hitachi TV, only to see it immediately break again? Of course you don't, because we posted his story
three months ago.
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honesty
Some people who got away with using a $60 gift certificate on two separate
Amazon orders would take the merchandise and run, hoping to get to use it a third time.
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nine-tenths of the law
Back in July near Miami, 12-year-old Jennifer came away with Phillies player Ryan Howard's 200th home run ball. Florida Marlins officials asked her to give up the milestone ball so Howard could autograph it.
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happy endings
Brian believes a firmware update made his 80gb Zune give up the ghost, so he called customer service asking for a repair. The CSR's idea was for Brian to send the Zune and $160 so Microsoft — new 80gb Zunes are going for $217 on Amazon — but Brian had a different idea: call in an
EECB airstrike.
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happy endings
Greg struggled for more than a year to get Dell to solve myriad issues with his notebook, but moved things along real quick-like once he ignited an
Executive Email Carpet Bomb. He wrote us the following, summarized from two separate messages:
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happy endings
You can understand Amy's disappointment when she ordered a belted dress from
Neiman Marcus, but the dress arrived beltless. Starting in July, she tangled with customer service to get her money back.
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happy endings
CJ responded to his daylong Comcast outage with an
Executive Email Carpet Bomb that hit its target with vigor. He says within 20 minutes his phone was bombarded with calls from company reps around the country, who managed to restore his service within four hours.
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happy endings
Chuck lost his job several months ago and wanted to continue his
American Express membership, but had trouble justifying the $50 annual fee in his limited budget. So he launched an Executive Email Carpet Bomb, started his own anti-
AmEx blog and started picketing...
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happy endings
We're not entirely sure Consumerist is responsible for
Walmart finally getting back to Jeff on his
ruined transmission—and frankly, because of the length of time between the incident and his complaint, as well as Walmart's reputation for silence on consumer complaints like this, we didn't expect much to happen at all. We were wrong, and we tip our hats to Walmart for making good on a very expensive mistake. Read Jeff's update below.
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