Success Stories: Verizon's DSL Is No Longer "Full"
Verizon contacted us looking to solve the mystery of the "full" DSL and now reader Laurel has an update: More »
Here's a story about how Cinnabon gave me some free churros:More »
This is a copy of a letter that I just sent to Costco, I X'd out the serial numbersMore »
happy endings
Remember Nathanial? Microsoft's repair center senseless erased the valuable signatures and cool artwork he had painstakingly collected on his XBox 360. When Bungie, the maker of Halo, saw what happened, they wanted to help—even though they had nothing to do with the calamity. They decided to ship Nathanial an awesome swag bag stuffed with signature-adorned freebies.
More »
happy endings
Home Depot's CEO, Frank Blake, responded to Matt's complaint about being unlawfully detained by the Washington D.C. Metropolitan police after refusing to show his receipt to a Home Depot employee.
Here's his response:
Frank Blake, CEO of Home Depot, writes:
Mr [redacted]: I apologize for the bad service you've received from us (and for the detention)! But I thank you for taking the time to send this note. We are working hard to try to re-direct our company and deliver the customer service you should expect. - Frank blake
Reid, the guy with the Playstation that Sony said was too dusty to repair, is getting his system replaced through his Visa card's extended warranty protection.
More »
furniture
bad install
happy endings