Update: Hotels.com Finally Issues Refund To Misinformed Customers

Update: Hotels.com Finally Issues Refund To Misinformed Customers

You may remember the story from just after Christmas of the two Consumerist readers who weren’t told their reservation on Hotels.com was non-refundable until after they’d requested a refund. After the story appeared here, it looks like the site saw the error of its ways and has refunded the money. [More]