Ticketmaster Sells Me Useless Parking Pass, Won’t Give Me A Refund

(Sadat Shami)

Adam recently attended a performance by comedian Kevin Hart in Boston, a city where parking is scarce and expensive. Ticketmaster offered him the opportunity to pay for his parking in advance along with his tickets, and he did. Doing so didn’t simplify his night out, though, since there was no one at the automated garage to accept his parking pass. He paid with a credit card and sought a refund from Ticketmaster later. They wouldn’t give him one, until Consumerist intervened… and also learned how the parking garage really worked. [More]

(Friends of Jack)

Cat Lost For 2 Weeks In JFK Airport Found Alive

While it only took a few hours for a wolverine roaming Newark airport to be caught and contained, an even more wily creature roamed a different airport in the New York metropolitan area for two weeks. Felix the cat, who was moving from the United Arab Emirates to the U.S. along with his owners, escaped from his carrier when the top was crushed. Fortunately, searchers found him safe and in good health. [More]

(David Precious)

Ryanair Flight Attendant Lists Passenger’s Camera On eBay, Gets Caught

When we leave something behind on a plane, we like to believe that it is not going home with the cabin crew to be immediately listed on eBay. Yet that’s exactly what one attendant for Irish discount carrier Ryanair is accused of doing. He was caught at his second job when the owner of a camera up for sale was browsing eBay looking for a replacement. [More]


Having Your Laptop Picked Up By Someone Else At The Airport Is No Fun — Unless That Person Is An NFL Player

There are many bad or just plain annoying things that can happen when your belongings are mixed up with someone else’s in the airport security line — someone else could be going through your private information, or trying to sell your electronic equipment. But when is it kind of cool that a total stranger has your stuff? When that stranger happens to be a professional football player. [More]

Man Arrested For Stealing $300 Cash From Girl Scout Cookie Booth

Man Arrested For Stealing $300 Cash From Girl Scout Cookie Booth

It’s that time of year again, when groups of youngsters camp out in front of retailers and the occasional medical marijuana dispensary to sell Girl Scout cookies. Most of us look at their displays and see delicious but pricey temptation. Some terrible people see a box full of money guarded by a few little girls. [More]

(Koka Sexton)

SiriusXM Charges Customer $2,085 For $25 Subscription, Shrugs

If you’ve bought a vehicle with SiriusXM satellite radio in recent years, you know how this deal was supposed to work: a customer who bought a new van had three months of the service for free to try it out, then the company offered her a 5-month trial subscription at $5 per month. Only something went terribly wrong, and SiriusXM charged her the seemingly random amount of $417. Five times. [More]

(via FoxCarolina.com)

Home Depot Employees Replace Stolen Xmas Gifts For Family Of Regular Customer

When employees at a South Carolina Home Depot heard that a regular customer of theirs had been the victim of a theft that left his family without Christmas gifts, they pitched in to do something they didn’t have to, replacing those stolen gifts and giving this family a belated but happy holiday. [More]

Dogs Taken By FedEx Driver Returned To Owners; Driver Suspended


On Thursday we told you about the Houston family who claimed that home security footage shows a FedEx delivery driver stealing their two dogs. While the matter is still being investigated, there is good news to report — the puppies are back home where they belong. [More]

Sears Offers 30% Discount On Replacement For Defective Dishwasher, Then Forgets

Sears Offers 30% Discount On Replacement For Defective Dishwasher, Then Forgets

A man in New Jersey had the wacky idea that buying a dishwasher meant that he would end up with a working dishwasher. Instead, he ended up with one that he says broke in the same way four times in four years. Sears offered him a 30% refund on a replacement appliance, if he purchased from Sears. Naturally, Sears forgot about this offer once he actually brought the dishwasher. [More]

Ousted But Popular CEO Buys Back Company, Ending Six-Week Supermarket Standoff

Ousted But Popular CEO Buys Back Company, Ending Six-Week Supermarket Standoff

Shoppers in New England can once again get groceries and workers can return to their jobs, as the supermarket saga that has been unfolding in three states for over a month has now come to a happy end. Inelegantly ousted but apparently beloved CEO Arthur T. Demoulas has reached an agreement with the board of the company to buy it back for $1.5 billion and regain control. [More]

Alaska Airlines Employee Volunteers To Return Lost Cat To Owner 2,300 Miles Away

14-year-old Itty Bitty was eventually reunited with his owner thanks to a helpful Alaska Airlines employee.

Imagine losing your cat on the very day that you are planning to move thousands of miles away. And then, miraculously, someone finds your feline friend a few weeks later. But by that point, you’re so far away that you can’t afford to fly or drive back to bring him back. [More]

Donations Pour In, Replace Wigs Taken By Lowdown Thief

Donations Pour In, Replace Wigs Taken By Lowdown Thief

Police in Houston are currently dealing with a series of thefts that may or may not be related. Ten stores that sell hair in the Houston area in the last week have been robbed. It began with the theft of eleven wigs destined for a fancy spa event for women who have lost their own hair due to cancer treatment. Good news: donors have replaced those wigs. [More]


Woman Spots Wedding Dress Given Up For Lost During Hurricane Sandy In Dry Cleaner’s Window

When Hurricane Sandy hit the East Coast in the fall of 2012, a Staten Island woman who had her wedding dress at a local dry cleaners figured her gown was gone — the store was destroyed and has been closed for almost two years. But it turns out the only thing in the store that survived the storm was her dress — which she spotted in the window of the store when it finally reopened — in a new location. [More]

Sears Appliance Installer Drops My Dryer, Shrugs – Then Everything Changes

Sears Appliance Installer Drops My Dryer, Shrugs – Then Everything Changes

“Recently Sears had a serious competitive edge on a single aspect of buying a dryer,” writes Bedford. If you’re curious, that aspect is that Sears will set up a dryer to vent from the side while most appliance retailers won’t, but that isn’t really important: what matters is what went wrong when the delivery team showed up with his fresh new dryer, and how Sears dealt with the issue. [More]


Bank Of America Customer Battles $245 In Cascading Overdrafts, Wins

We don’t want to admit it, but most of us have done it before. We’ve misjudged how much money was in our checking accounts, leading to a cascade of overdraft fees. It happened to Bob: he used his Bank of America debit card for each transaction during a night out and was hit with a total of $245 in fees. Sure, he could have taken the fees as an expensive lesson, but he chose to fight back instead. [More]

Comcast Tech Saves Two Lives In Same Week

Comcast Tech Saves Two Lives In Same Week

It’s no secret that most Consumerist stories about Comcast service techs are not positive, but there are still plenty of good, hardworking folks toiling away for Kabletown and its affiliated contractors (kontractors?). Take, for example, the California tech who recently stepped up to save the lives of two separate individuals in the span of a single week. [More]


Ashes Found: NH Man Won’t Spend Eternity In Bowels Of Postal System

While relaxing in his favorite fishing spot in Key West, Florida, a New Hampshire man told his wife that this was his idea of heaven on earth, and he wanted to have his ashes spread there. He died suddenly earlier this year, and his widow tried to follow his wishes. [More]

(Reuben Whitehouse)

Lottery Winner From 2006 Awarded Stolen $5 Million Prize

The lottery winner duped out of his prize by the sons of a convenience store owner will finally receive his $5 million. Back in 2006, a man in Syracuse, N.Y. won the huge prize in a scratchoff game, but the cashiers on duty, the store owner’s sons, told him that he had only won $5,000. They bought the ticket from him for even less than that, then did nothing. For six years. [More]