Apple Genius Insults Customer, But Apple Corporate Steps In To Fix Things

Apple Genius Insults Customer, But Apple Corporate Steps In To Fix Things

Frank, one of the Geniuses at Tim’s nearby Apple store, was kind of an ass to Tim and his wife when they brought in their iMac to replace it. Luckily, a woman at Apple’s corporate office actually responded to Tim’s complaint and provided excellent customer service. [More]