T-Mobile Changes Mind, Lets Family Off The Hook For Stolen Phone Charges

T-Mobile Changes Mind, Lets Family Off The Hook For Stolen Phone Charges

Yesterday I posted about Zeb, a special needs guy whose phone was stolen shortly before Christmas. Between then and when his family found out about the theft and reported it to T-Mobile, the thief had made $6,000 in international calls and texts–and T-Mobile wanted Zeb’s family to pay $1,500 of that.
 
Today I received word from Zeb’s dad that T-Mobile has changed its mind and won’t hold Zeb or his family responsible for the bogus charges. His email is below.