Sprint Gives Me An Early Upgrade, In Spite Of Employees' Worst Efforts

Sprint Gives Me An Early Upgrade, In Spite Of Employees' Worst Efforts

Most “happy ending” stories we post involve customer service reps who do a little more than what the script provides. But this story is slightly different, in that the customer still managed to get good customer service, even while dealing with people who didn’t seem to know what was going on. [More]