Consumerist
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follow ups
Musician's Friend Responds To Guitar Center Shipping Mix-Up
Bob Weibel at Musician's Friend contacted us only a few hours after we posted Mitch's story of the used guitar shipping screw up. He writes, "This kind of thing simply can't happen, ever. We've tracked down Mitch's order information and have been attempting to reach him on the phone to make things right." More » -
guitar center
Guitar Center Ships Broken Guitar From Another Store's Inventory, Says Too Bad, Now It's Yours
Did you know Guitar Center, Musician's Friend, and "a few other online music retailers" all share the same centralized distribution center? That's the explanation a Musician's Friend CSR gave Mitch when he tried to solve the mystery of the dented, twisted-neck, not-even-from-the-right-store Fender Telecaster. It looks like Guitar Center shipped him another company's returned item. That's bad enough, but now Guitar Center says they won't make good on his order because it's beyond the 30 day return period. Hey, Guitar Center: What return period? Mitch never got the product he ordered in the first place.
Update: Musician's Friend has responded with an apology. More » -
guitar center
Guitar Center Corrects Prices On iPods, Gives Refunds Plus $10 Gift Cards
We received an email from Guitar Center's Chief Marketing Officer this afternoon letting us know that the $100 markup on their iPods was a pricing mistake, and that they're automatically refunding the difference to anyone who bought at the wrong price as well as giving them $10 gift cards. More » -
guitar center
Guitar Center Adds $100 Premium To iPods
Update: Guitar Center has fixed the pricing error and offered refunds. More » -
annoying
Buying A "Black Friday" Guitar From Guitar Center's Website Is Extremely Difficult
I have a story to share about an ongoing problem I'm having with Guitar Center's 20% off Black Friday sale. The sale was last Friday morning from 8am-10am. I woke up a little before 7am Friday, and had NO desire to go out at all. So I looked online and realized I could get the sale price on the Gibson SG I wanted (and free shipping) online. Perfect! Below is a brief rundown of what has happened so far (they still have not let me buy the guitar at the sale price): More » -
guitar center
Guitar Center Sucks
Our lil sister going into the 6th grade wants to be a mix-master. We decide to help her out, and entered a month-long battle with Guitar Center. More »
4:00 PM on Mon Jun 19 2006
By Ben Popken
2,720 views, 11 comments
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