expedia
Ryan spent over two hours on hold trying to redeem Expedia's "Best Price
Guarantee" after finding a lower price for his itinerary on Travelocity. Expedia offered a flight to Denver and a hotel nearby for $580. Travelocity offered the same package for $458. Ryan had an account with Expedia and wanted them to match Travelocity's price.
The CSR informed me about the "Best Price Guarantee" where if after booking with Expedia I found a lower price on the exact same itinerary within 24 hours they would refund the difference and give me a $50 travel voucher for future travel. I asked if this could be done at that time with her and she said that I first had to book my Expedia package online and call back to complete the "simple refund process."
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