Update: USAA Posts Notice On Website Regarding Technical Issues

Update: USAA Posts Notice On Website Regarding Technical Issues

Last week we raised the ire of plenty of USAA fans by posting a story about a woman’s IRA that went missing for nearly a day. We were as surprised as many of you that she’d received such poor customer service from the first CSR she spoke with, considering USAA’s usually stellar reputation. But the next day someone from USAA contacted Travis and his wife to find out what went wrong. Here’s Travis’ update.

Nintendo Repairs Out-Of-Warranty Wii In One Day, For Free

Nintendo Repairs Out-Of-Warranty Wii In One Day, For Free

I have a first generation Nintendo Wii and I recently bought the game Boom Blox for it. When I put the game in to start playing it would often lock up at the health warning screen and I would have to restart my Wii by unplugging it since no other method would work.

Wolfmother Won’t Rock, But Live Nation Will Refund

Wolfmother Won’t Rock, But Live Nation Will Refund

We know it’s more fun for us to drop companies, Vlad Tsepes-like, upon a sharpened pole. Watch ‘em squirm. But we’re compelled to recognize good customer service, if only to prove that we are not wholly sadistic overlords.