Consumerist

Posts Tagged “

Gratuities

tips

Johnny Rockets Automatically Adds 15% Gratuity To Takeout Orders

Johnny Rockets added a 15% mandatory gratuity to reader Melissa's takeout order. When she questioned the charge, her server voided the order and awkwardly explained that Johnny Rockets had run out of burgers, fries, and root beer. More »

skycaps

American Airlines Skycaps, Upset With Low Tip, Fill Suitcase With Garbage


Airport skycaps have been admittedly screwed over in recent years. Airlines have imposed $2 curbside check-in fees, but none of that money goes to the skycap. Most people don't know that, and don't tip. More »

waiters

Waiters Lobby for 20% Mandatory Tips

Anyone who's ever waited tables knows the agony of the crappy tip. But should diners be forced to pay mandatory 20% tips? More »

tips

Tip or Sign the Slip?

Tipping, a venerated system of checks and balances that rewards good service and punishes bad, is under attack, or is it evolution? More »