American Medical Alarms Sends Elderly Neighbor To Investigate Next Door

American Medical Alarms Sends Elderly Neighbor To Investigate Next Door

Is it okay for an alarm company to ask a neighbor to check on its customer? By sending a 70-year-old woman over to check on their 80-something-year-old customer, American Medical Alarms may have helped prematurely end a robbery/beating in progress. On the other hand, they asked a 70-year-old woman to go investigate an emergency next door—basically turning her into a potential Red Shirt. As the heroic neighbor’s daughter points out, “They should have already considered the possibility that something like this could happen, and have policies in place to prevent it.”