Shari's Berries Looks On The Bright Side Of Dementia To Improve Customer Experience

Shari's Berries Looks On The Bright Side Of Dementia To Improve Customer Experience

Let’s say a Mother’s Day gift food delivery gets delivered to a stranger’s address, so you call the customer on behalf of your company to deliver the bad news. Uh-oh, now that customer is angry that her Mother’s Day gift isn’t going to make it in time! What do you do? You probably don’t say, “Well your mom is 85 years old, so maybe she won’t remember which day Mother’s Day is?” [More]

VIDEO: Florida Granny Accused Of Bilking Pals For $1 Million

VIDEO: Florida Granny Accused Of Bilking Pals For $1 Million

Several years ago, a 70-something grandma in Florida fell victim to ye olde Nigerian e-mail scam, losing $10K in the process. But instead of moping and whining about it, the resourceful retiree learned from her mistake — literally — because police have accused her of earning over $1 million by running a similar scam on her friends. [More]

The Video That Got A Grandmother Escorted Off JetBlue In Handcuffs

The Video That Got A Grandmother Escorted Off JetBlue In Handcuffs

JetBlue really doesn’t know when to leave well enough alone! Remember Marilyn Parver, the grandmother who was arrested for videotaping a fight between two other passengers, and then refusing to delete it? Well, it seems that after the whole thing had blown over — JetBlue had to go and send the woman a nasty email in which they accused her of being “argumentative, condescending and belligerent” and refusing to obey the instructions of crewmembers. Dumb! Now Parver has released the tape in question and we can’t see anything wrong with what she did. The fight is one of those basic “I’ve been on a plane for a really long time with your out-of-control child and I’m having a nervous breakdown” altercations. Nothing cookies and hugs wouldn’t fix!

Funeral Home Switches Grandma's Body For Different One

Funeral Home Switches Grandma's Body For Different One

The Mount Auburn Funeral Home in Stickney, Illinois, mixed up the tags on a couple of bodies, so that when mourners showed up to view 91-year-old Lillian Grogan on Monday, they instead saw a different lady wearing Grogan’s clothes and jewelry. When a granddaughter tried to find out what the funeral home had done with the real Grogan, she discovered the woman had already been buried. She was exhumed and reburied yesterday. Hey, at least cremation wasn’t involved.

Frontier Kicks Grandmother Off Plane, Claims Her Pre-Approved Pet Carrier Was 2" Too Long

Frontier Kicks Grandmother Off Plane, Claims Her Pre-Approved Pet Carrier Was 2" Too Long

Frontier airlines kicked a cancer-surviving grandmother in her sixties, Julie Fishback, off their plane because the pet carrier holding her Jack Russell Terrier was two-inches too long. This surprised Julie, who had made the two-hour trek to the airport several days before to confirm that she would be allowed to fly with the “universally accepted” carry-on pet carrier she had recently purchased.