Consumerist
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tragic
GPS Blamed After Crew Demolishes The Wrong House
One Georgia family is understandably distraught after the house their father built by hand was demolished without warning by a crew that says they were given GPS coordinates rather than an address. The home was currently empty — but contained irreplaceable heirlooms. More » -
replacements
Following Garmin's Replacement Instructions Could Cost You $99
Garmin wants to bill reader Hal $99 for a new SD card after failing to tell him to remove his old card before returning his dead-on-arrival StreetPilot C510. The SD card holds the unit's maps, and without one, the GPS unit is useless. More » -
banana republic
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above and beyond
Garmin Puts Good Customer Service On The Map
The battery on Bryan's Garmin Streetpilot lost the will to hold a steady charge. Figuring that the unit's warranty had expired, Brian asked for a replacement through MasterCard's extended warranty protection. MasterCard required documentation from Garmin, which Bryan requested. Instead of providing the documents, Garmin responded with something else. More » -
mobile applications
Idea: Find Your Way Through The Mall Via GPS
Now that we've got such advanced cell phone technology, Russel Shaw with ZDNet thinks we should start putting it to use to make shopping in the real world easier. His idea, free for the taking if you're feeling entrepreneurial: shopping mall geolocation services. More » -
complaints
Patient Shoppers Screwed When Staples Opens Early For Some
Scott is pissed because he had his hopes geared up for a $99 Navigon 2100 portable GPS unit from Staples. All the advertising said the sale started at 6am. After dutifully waiting until 6am, he ordered the item Then he found out that some people had been calling in to the 1800 Staples # since 4 that morning, placing orders, and it was now out of stock. No GPS for Scott, who is now mad. If you advertise the heck out of a 6am starting time, you better make sure everyone abides by it. At least, unlike other shoppers across the nation, Scott was able to miss out on the doorbuster deal from the comfort, convenience, and warmth of his own home.
I got a Navigon 2100 from Staples ... nope, fooled you ... we sold out before the 6:00am opening [Slacker At Work!]
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ask the consumerists
Verizon Is Taking My Phone Away Because It Doesn't Have GPS?
Reader George writes in with a question: More » -
gps
Must Bookmark: Google IP Maps
You may have always heard how you can geographically pinpoint where an email came from using IP address but now GeoTool makes it possible for the layman. More » -
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evil
Sprint Asks for $25 to Help Parents Track Lost Child
Make no mistake: We think that Sprint refusing to help freaked out parents locate their carjacked baby is awful. Whether Sprint's policy states that customers need to pay a $25 fee to subpoena the information or not, an exception should probably have been made. (Sprint has stated that emergency procedure was not followed.) More »
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