Game Company Apologizes For Failure To Upgrade Purchases Without Being Publicly Shamed First

Game Company Apologizes For Failure To Upgrade Purchases Without Being Publicly Shamed First

We love the rare instances where a company makes a proactive effort to fix a problem before customers have to resort to a barrage of complaints. In this case, Mojang apologized for an upgrade glitch for Minecraft users, and as reader Derick puts it, “You just gotta love it when a company assumes responsibility for a billing mistake without the need to be publicly shamed first.” [More]