United Airlines’ pilots have had enough of Glenn Tilton, the CEO of United, and have started a website that calls for his resignation. In addition to listing Mr. Tilton’s various faults, the website asks you, the consumer, to help them by submitting your United Airlines horror stories. (CC: The Consumerist, naturally…)
United Airlines CEO Glenn Tilton is determined to wring added lucre from his now-profitable airline. Tilton is considering 250 unpopular ideas, such as charging economy-class passengers a fee to avoid receiving their luggage last, and spinning off United’s already wounded frequent flier program, Mileage Plus.
United appears to be following a strategy set by Air Canada, which gained billions of dollars after it emerged from bankruptcy in 2004 by spinning off its maintenance division and frequent-flier program into separate businesses, analysts say.