Should Cable Companies Credit You For Outages You Didn't Complain About?

Should Cable Companies Credit You For Outages You Didn't Complain About?

There’s that old question that asks: If a tree falls in a forest and no one is around to hear it, does it make a sound? But in the world of Consumerist, a more appropriate query might be: If the cable goes out for a few hours and customers don’t notice, should they get refunds anyway? [More]