Consumerist
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taking it seriously
Wow, Wendy's Really Does Take It Seriously
We're always making fun of companies who overuse the phrase "taking it seriously," but it looks like Wendy's isn't playing around. An anonymous tipster found a chicken bone in his Wendy's sandwich, and got taken very seriously when he reported it. More » -
gift cards
Barnes & Noble Says They'll Accept Gift Cards For Ebooks Before Christmas
Apparently Barnes & Noble meant it when they said that they were looking into the gift card issue for ebook purchases. Currently, B&N gift cards can't be used to buy ebooks, but a new post on one of the company's blogs says that should change by mid-December. More » -
gift cards
Federal Reserve Proposes Rules On Gift Cards
Here's your chance to sound off on another consumer protection issue. In accordance with the CARD Act, today the Federal Reserve proposed new rules that would protect consumers from fees and expiration dates on gift cards, and they'll soon be accepting comments on the rules. More » -
gift cards
Reader Says Amazon's Gift Card Rules Are Stifling
Patrick says Amazon won't let you use gift cards to buy items that come with discounts in the form of gift cards. More » -
warnings
You Can't Use A Barnes & Noble Gift Card For Ebooks
Update: Barnes & Noble says they're changing this policy. If you or someone you know is getting a nook, Barnes & Noble's version of the Kindle, this year and you want to use a gift card to fill it with books, forget it. For mysterious reasons, the retailer won't allow it. (By contrast, Amazon does.) More » -
above and beyond
Citibank Shocks Reader With Consumer-Friendly Policy
Anthony received a Newegg rebate in the form of a prepaid debit card. When he went to use the $15 card for a $15.93 purchase, he received an unexpected and wonderful surprise. More » -
gift cards
No Visa Or MasterCard Gift Cards This Year, Please
If you want to spread some fiscally sound good cheer this year, consider asking your friends, relatives, and coworkers not to give gift cards backed by the major credit card companies. Why am I making such a sour suggestion? Because a new study from two consumer advocacy groups indicates that most of the population still doesn't recognize what a money trap those little plastic cards can be. More » -
text messaging
Customer Gets Payless To Compensate Him For Text Message Spam
Peter was pretty frustrated when Payless Shoesource ignored his two opt-out texts and continued to pester him with SMS spam. His complained via email and got taken off their list, but then he decided to see if he could get back the money those texts cost him. More » -
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officemax
OfficeMax Won't Send Customer A Refund Gift Card That Works
When Dave bought a monitor from OfficeMax he opted for the MaxAssurance insurance plan. His bet that the monitor would break paid off, but he's been unable to cash out because OfficeMax keeps sending him gift cards that won't work. He writes: More » -
fees
Amex Ditches Monthly Gift Card Fees, Keeps Upfront Charges
Consumer advocates have long been critical of gift cards that carry hefty fees and expire without warning, leaving you with a worthless hunk of plastic when you find a card in your sock drawer two years after receiving it. American Express, until now a culprit when it comes to fees, has just ditched the $2 monthly charge recipients had to pay for the privilege of keeping a card for more than a year. Unfortunately, buyers of Amex gift cards will still be saddled with upfront fees ranging from $2.95 to $5.95 per card. More » -
cons
Beware Fake Theme Park Passes
Everyone knows that you should never purchase gift cards on eBay or Craigslist, but it turns out that theme park passes in the form of gift cards are just as likely to be fake. More » -
security holes
Another Sears.com Security Hole Discovered
That Sears website exploit we posted about a couple of weeks ago was funny, mainly because it seemed more embarrassing for Sears than a true security risk. However, an independent security researcher had also discovered a more significant issue with the site—it allowed for an unlimited number of gift card verification attempts via an external script, so a criminal could use the site as a brute force method to identify valid gift cards for Sears and Kmart. More » -
recycling
Recycle Your Sex Toys, Get A New One For Free
You recycle your other used electronics, so why not recycle your unwanted sex toys, too? Dreamscapes, LLC is providing an incentive for consumers to do just that. As long as they wash them really, really well first. More » -
warnings
Beware Fake Gift Card Balance Websites
A reader just ran into a gift card scam while trying to unload an Apple gift card via CraigsList. If you're directed to a website that asks you to put in your gift card information in order to show the balance as "proof" that you're legit, you're being conned. More » -
promotions
Turns Out Buying Furniture Is Not A Good Way To Get Free Grocery Gift Cards
Thousands of St. Louis furniture buyers are clamoring for the free $25 grocery gift cards they were promised in exchange for buying more than $500 worth of furniture and then spending more than $100 per month at a grocery store. The complicated if not weird promotion was managed by BBZ Resource Management, an Arizona-based company that doesn't seem to have any intention of sending out the promised gift cards. More » -
follow ups
Best Buy Accepts 12 Year Old Gift Certificate Without Complaint
Jon wrote back with the results of his attempt to redeem a gift certificate that's over a decade old. More » -
gift certificates
Will Best Buy Accept A Gift Certificate That's 12 Years Old?
Jon writes:
More »While digging through a box of old books, I came across a Best Buy Gift Certificate my brother had given me several Christmases ago. It's for $40, and is dated 20-Dec-1996. I can't say if I've even bought anything from BB since then, but I'm certain I haven't thought about that gift certificate.
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stupid shipping gang
Continuing Adventures Of The Stupid Shipping Gang
Today's "Toothpaste For Dinner" Web comic features a visit from the Stupid Shipping Gang. A bigger version of the comic, and more adventures of the Stupid Shipping Gang, inside. More »
gift cards
New York, 1:40 AM
Sat Nov 21
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