Amazon Notices Our Streaming Video Was Glitchy, Proactively Issues Refund

Amazon Notices Our Streaming Video Was Glitchy, Proactively Issues Refund

We’ve always said that one of the true measures of quality customer service is how a company reacts to complaints. So it’s always good to hear about a company that doesn’t just respond well to a complaint, but preempts that complaint by proactively issuing a refund. [More]