GE Makes Customer Happy By Actually Responding To, And Resolving, Problem

GE Makes Customer Happy By Actually Responding To, And Resolving, Problem

GE may not have the best public image — and it’s certainly no help that it was portrayed on 30 Rock as a lumbering dinosaur left over from a bygone age — but one Consumerist reader says he was pleasantly surprised by how well the company responded to his problem. [More]