General Electric Responds To Twitter Distress Call, Fixes Shattered Stove

General Electric Responds To Twitter Distress Call, Fixes Shattered Stove

Mike writes that his parents came home one day to discover that the pretty black decorative glass on their oven door had broken into thousands of tiny black decorative glass shards. The stove was out of warranty, but they tried to contact GE anyway. After Mike learned about the situation, he posted to Twitter about it, hoping that GE might have some kind of special social media team scouring the Internet for dissatisfied customers. They did. [More]