A man’s eyes popped out his head and went “Awoooga!” when they saw his receipt for pumping 13 gallons of gas: $2297.84! Since he paid with his debit card, that meant real money was immediately drained from his bank account, causing a $1,300 overdraft. At first the gas station manager just shrugged his shoulders and blamed the bank, but he changed his tune after news reporters walked in asking questions about the receipts. [More]
If you filled up with gas from Shell
on Saturday, January 29 2011, (update: readers report double-billing throughout the whole weekend and Shell says they’re looking to expand the affected time period) and paid with plastic, you should check your card statement to see if you got double-billed. StorefrontBacktalk got hold of a confidential memo which said that a telco outage resulted in 401,120 double-billed transactions having to be reversed for a total of $12,135,608.19 in refunds. While the reversals should be automatic, some people with low balances did get charged overdraft and other fees because of the mistake, fees they should not have to pay [More]
Larry tells Consumerist that when he tried to pay for gasoline with his credit card recently, the station attendant didn’t just ask to see his driver’s license. She asked to keep it while he pumped gas. Have you run across this in your own travels? What would you do? [More]
Tempers in the country are running hot, so much so that at least one gas station owner has turned the LCD screen on his pumps into a medium of personal expression. In a Consumerist exclusive, one of our readers found a gas pump programmed to say, “AN AMERICAN COMPANY. NO TERRORIST GAS!!!” at his local Valero gas station. [More]
You need gas. On the right is a BP. On the left is a supermarket gas station. Which do you choose, and why? If you skip the BP to go to the other, you might actually be putting more cash in BP’s stained pockets.
Like this story? Check out, “BP Gulf-Sized Spilling Occurs In Nigeria Annually, But Nobody Cares.”
David writes that he recently had a confusing experience at a gas station, and he wanted some clarification. He’s used to receiving a cash discount when he pays with his debit card at gas stations, but came across a gas station owner who wouldn’t give a cash discount for anything but actual greenbacks. Are this gas station’s policies illegal, David wonders? [More]
A tank that customers at an upstate New York Costco gas station thought was full of premium gasoline may have actually dispensed E85 ethanol, damaging engines and fuel systems of cars not designed to deal with the fuel. E85 is a mixture of 85% corn juice and 15% gasoline that can severely damage engines not designed for it. [More]
Last week’s poll on tipping the pizza delivery guy certainly riled a lot of feathers, with over 300 comments on the topic and more than 12,000 votes tallied. It’s also brought up some good questions about tipping from Consumerist readers, like this one from Chad, who has just been introduced to mandatory full-service gas stations in New Jersey. [More]
A Pennsylvania man died last Friday in a freak fire at a gas station. Authorities say that the fire was sparked by static electricity on the man’s body, and he died of inhalation of superheated gases. While this type of fire is very rare and fatalities even rarer, they do happen. To prevent them, you should do something terribly mundane: do not ever get back in your car while fueling, and make sure to touch a metal surface before fueling. [More]
Police in East Peoria, Illinois say that an unidentified man used a stolen pickup truck to smash through the door and front window of a gas station and dislodge an ATM from the wall it was bolted to. He then hauled the machine to a parking lot where he attempted to withdraw cash by backing the truck into the ATM. He was not successful, and may have stolen another vehicle to leave the area. [More]
Reader Neil found this sign on a gas pump near Cleveland. He’s disappointed, since he prefers to pre-pay after the transaction is over. [More]
A man in Alabama has been charged with attempted murder and resisting arrest after allegedly driving his truck into a gas station. According to Jefferson County police, the suspect was angry that the only pump available was pre-pay only. [More]
Without warning, Citi decided to close a swath of gas-station co-branded Mastercard accounts nationwide. The trouble seems to have started October 15. Quan was one of the affected customers and the credit card company was pretty disingenuous about it when called.
The gas station clerk needed some way to identify a customer who was returning after being shorted $10 at the gas pump. Before scrawling “Black Lady – Big – Fat” on her receipt, however, he probably should have realized that she would be taking the receipt with her.
Matt complained to his local Hyvee grocery/gas station about the excessive holds they place on gas customers’ debit cards. The company apologized, offered him a gift card, and changed their signage to prevent further customer frustration.
We thought our love for Wawa was deep and true, then we read this lengthy column in the Washington Post about people getting married at a Wawa or flocking to the stores on 9/11 to regain a sense of community and normalcy.
MSN Money has a list of 10 secrets about gas stations that could cost you money if you don’t know about them. The best ones are about why you shouldn’t use a debit card. For example, some stations will ask banks to place a hold on some of the cash in your account to cover your purchase, and won’t report the real purchase amount for a few days, leaving your cash in limbo.