Brian is stationed in Saudi Arabia, and doesn’t have a street address where mail and packages can be delivered. That’s okay, though: the purchase he wanted to make from Garmin is a digital download. No need to worry about where to deliver it. Right? Well, not really. [More]
Garmin Recalls 1.3 Million GPS Devices For Fire Hazard
By August 26, 2010
So you’re driving down the highway, looking for the exit that will lead to the secluded cabin where you and your long-lost twin have arranged to meet for the first time. The turn-by-turn directions intoned by your Garmin Nuvi are a welcome threshold to cling to as anxiety churns through your stomach. Then, there it is, the offramp, its emerald sign throbbing gently as your headlights trace over it. Relief washes through your veins, just as your GPS unit explodes into a ball of flames, instantly turning you and everything inside your car to ash!
Nothing like that has been reported in the 1.2 million Garmin Nuvi devices recalled for battery overheating that increases the risk of fire hazard affecting model numbers 200W, 250W, 260W, 7xx and 7xxt where xx is a two digit number, but man, if it did, what a story that would be.
Following Garmin's Replacement Instructions Could Cost You $99
By April 12, 2009
Garmin wants to bill reader Hal $99 for a new SD card after failing to tell him to remove his old card before returning his dead-on-arrival StreetPilot C510. The SD card holds the unit’s maps, and without one, the GPS unit is useless.
Garmin Puts Good Customer Service On The Map
By January 20, 2008
The battery on Bryan’s Garmin Streetpilot lost the will to hold a steady charge. Figuring that the unit’s warranty had expired, Brian asked for a replacement through MasterCard’s extended warranty protection. MasterCard required documentation from Garmin, which Bryan requested. Instead of providing the documents, Garmin responded with something else.
