Old Navy Changes Policy For Plus-Size Returns, Adding Customer Panel To Make Better Clothes

Old Navy Changes Policy For Plus-Size Returns, Adding Customer Panel To Make Better Clothes

A couple weeks back we told you about a petition asking Old Navy why it charges significantly more for plus-size women’s clothing but the largest men’s apparel is the same price as the mediums and smalls. The retailer explained to us that its women’s items are specially designed while the menswear is just larger versions of the same items, but there were still lingering questions, like why are there fewer plus-size options and why can’t you return them in the store? [More]

Old Navy will continue to charge more for certain plus-size items -- like the jeans seen in the top row here -- but will change its return policy and create a focus group of fuller-figure customers.

Old Navy Tries To Explain Why Women Pay Extra For Plus-Size Clothes But Men Don’t

When men go shopping at Old Navy, it doesn’t matter what size they buy; prices don’t vary. But that’s not the same for women, who may have to pay extra if they purchase plus-size items. In just a few days, nearly 19,000 people have petitioned the retailer asking it to end this policy, but Old Navy claims there is a reason that it charges more for larger female sizes. [More]

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Gap Workers Will Start Earning New Minimum Wage Of $9/Hour This Week

After Gap Inc. made a pledge back in February to raise its lowest wage tier to $10 per hour over the next few years, the company has made its first move toward that higher minimum wage: Some 65,000 workers will start earning a minimum wage of $9 per hour this week. [More]

Banana Republic Accidentally Lets Customers Stack Coupon Codes, Notices, Cancels Orders

Banana Republic Accidentally Lets Customers Stack Coupon Codes, Notices, Cancels Orders

Rules are rules, and getting some special deals requires playing by the rules. If a company’s website lets you use multiple coupon codes together, then that means that the codes can be combined, no matter what the coupon fine print says, right? Well, no. [More]

Gap Promises To Increase Worker Minimum Wage To $10/Hour… In A Year Or So

Gap Promises To Increase Worker Minimum Wage To $10/Hour… In A Year Or So

While lawmakers argue about the possible benefits and risks of raising the federal minimum wage by more than 25%, the CEO of Gap Inc. says it will gradually increase its lowest wage tier to $10 an hour over the next two years. [More]

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Why Won’t Old Navy Exchange My Jeans That Won’t Fit?

If you go shopping on Black Friday at a clothing store, you should take the time to brave the fitting rooms, no matter how long the lines are. Nick learned this the hard way, buying three pairs of jeans for $15 each. He made it out of the store unscathed, but when he got home, found that the jeans didn’t fit. Boo. Oh, well, he can just take them back to the store and swap them for the correct size, right? Not so fast! [More]

Banana Republic Clerk Misled Me Into Opening Another Credit Card

Banana Republic Clerk Misled Me Into Opening Another Credit Card

When Jessica went shopping at Banana Republic last month, she forgot her store credit card. That was OK, the sales clerk assured her: she just needed Jessica’s Social Security number and for her to sign off on the transaction in order to access her existing card data in the system. Most people are so used to having our forgotten store loyalty cards looked up using our phone numbers that this seems natural enough. Only it wasn’t – by providing her SSN and signature, Jessica was actually applying for a Banana Republic Visa card. [More]

One In Three Gap Stores In U.S. Will Be Closed By End Of 2013

One In Three Gap Stores In U.S. Will Be Closed By End Of 2013

Earlier today, the folks at once-mammoth clothing retailer Gap Inc. announced plans to shutter even more of its namesake Gap stores in the U.S. over the next 14.5 months, bringing the total number of stores to only 700 by the end of 2013. [More]

Gap Scraps Crap Logo

Gap Scraps Crap Logo

This might be some kind of record. Only a few days after The Gap unleashed its spare new logo to a rousing chorus of boos, the clothing retailer has backtracked and ditched the updated branding entirely. [More]