Electronic Arts immediately forwards all pre-orders to a secretive processing facility, so if you happy to change your address after ordering a game eight months in advance, well, tough. At least that’s what Electronic Arts told Micah when he asked to update his pre-order for the now sold-out limited-run collector’s edition of Warhammer: Age of Reckoning. When Micah pointed out that it might not be the best idea to sell games eight months in advance without a way to update addresses, Electronic Arts canceled his order altogether and told him to find another copy somewhere else.
Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer
Reader Dustin had a question about his PS3, so he emailed Sony. Now he’s starting to suspect that they don’t actually read the emails people send…
If you’d like to play the PC version of Bioware/EA’s hit XBOX 360 title “Mass Effect,” you’d better have an internet connection. Why? Because in order to remain “activated” the game will need to reauthorize itself via the internet every 10 days. Go 11 days without checking in and your game won’t work until you do. Some gamers are saying that this requirement makes them feel like criminals, and doesn’t make a lot of sense for a game that otherwise doesn’t require an internet connection.
Toys”R”Us’ website may claim to have Wiis in stock, but as reader Nick discovered yesterday, they don’t. Nick ordered the elusive console first thing yesterday morning, but Toys”R”Us quickly sent an email explaining that the Wii was backordered and unavailable. As of this morning, Toys”R”Us’ website still inexplicably lists the Wiis as “In Stock.”
Remember Nathanial? Microsoft’s repair center senseless erased the valuable signatures and cool artwork he had painstakingly collected on his XBox 360. When Bungie, the maker of Halo, saw what happened, they wanted to help—even though they had nothing to do with the calamity. They decided to ship Nathanial an awesome swag bag stuffed with signature-adorned freebies.
VOIP-News has a list of 50 ways to get through to a real, live, not necessarily well-trained CSR on phone systems. We’re posting this not just because their first tip is “Read the Consumerist,” but because there are some really good ideas here, like hitting up EDGAR to search for contact info on public companies.
We read a lot of stories about companies doing boneheaded things but rarely do we read anything like what reader Nathanial sent in.
Reader Brad took his XBOX Live Gamertag to a friend’s house. When he got home, he realized that he’d forgotten his memory card (with the Gamertag on it) at his friend’s place.
Horribly offended by the GTA: San Andreas “Hot Coffee” mod in which you could (help, help) indulge in crude polygon sex? Great. You’re being offered a $5 cash settlement.
Walmart is offering $10 gift cards to gamers whose pre-orders for Super Smash Bros. Brawl were unexpectedly canceled.
Don’t worry avid gamers, Walmart has “received your request to cancel” your pre-ordered copy of Super Smash Bros. Brawl for the Wii. Oh, you didn’t ask to cancel the order, you say? $19.82 is an amazing price for a $50 game?
Adam writes us to say that Circuit City has apologized for not honoring their advertisement and have offered to compensate him with both games for free.
According to reader Todd, there are quite a few customers are finding their “Orange Box” games have been deactivated by Valve because they bought them from a seller that wasn’t authorized to do business with US customers.
If you want to grab a copy of the non-existent game “Gods & Heroes: Rome Rising,” your best bet is to pre-order from EBgames, because it’s been put on “indefinite hold”—aka canceled—by the publisher and we’re not sure how else you’d get a copy. Obviously EBgames does, because they’re still taking orders as of 3:18pm EST, October 16th.