How Gamestop Lost My Business Over Twenty Bucks

How Gamestop Lost My Business Over Twenty Bucks

The game Brett wanted for his computer is compatible with both Windows and MacOS, in theory. He went to GameStop to buy a physical copy, and learned that he had to buy it as a download instead. They sold him a download code and he went home to get his new game. That’s when he learned that GameStop’s Impulse download platform might sell Mac-compatible games, but the program itself is Windows-only. Brett wants to warn other gamers…and to vent. [More]

California GameStops To Warn Used-Game Buyers That "Free DLC" Isn't Necessarily Free

California GameStops To Warn Used-Game Buyers That "Free DLC" Isn't Necessarily Free

While some experienced buyers of used video games may know that the “free additional content” burst on game’s packaging probably only applied to the original purchase of the game. But as part of a class-action settlement announced earlier today, GameStop stores in California will now alert buyers that any additional downloadable content (aka DLC) will likely have to be purchased separately. [More]

Worst Company In America Round 2: Walmart Vs. GameStop

Worst Company In America Round 2: Walmart Vs. GameStop

With all other remaining contenders having had their time trying to shoot each other with crossbows or burn each other alive with wildfire in the vast, Worst Company In America Hunger Games arena, Round Two comes to a close with this match-up between two reviled retailers. [More]

Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!

Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!

The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. [More]

Worst Company In America Round One: Netflix Vs. GameStop

Worst Company In America Round One: Netflix Vs. GameStop

Everyone else might be thanking God it’s Friday, but not the companies that had to start off their weekend by beating the ever-loving crud out of each other in the Worst Company America Thunderdome. [More]

Here It Is, Your Lineup For Worst Company In America 2012!

Here It Is, Your Lineup For Worst Company In America 2012!

Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]

Why Do You Need My Eye Color & Height To Let Me Trade In My Old Copy Of Mass Effect?

There’s nothing illegal about re-selling your used video games, but some state and local governments have now begun including your old games on the list of items that require buyers to take down detailed information about you in order to track the purchase. [More]

GameStop Employee Sues For Time Spent Being Checked For Stolen Games

GameStop Employee Sues For Time Spent Being Checked For Stolen Games

Considering that so much of the retail theft that occurs each year is a result of sticky-fingered employees, some stores like GameStop have apparently instituted policies that require staffers to be checked for pilfered product when they go to take a break during the workday. But one employee at the video game chain says these breaks cut into the amount of time allotted for mandatory lunch and rest breaks — and he’s suing to get paid for that time. [More]

NewEgg Drops The Ball, Gamestop Saves The Day. Wait: Gamestop?

NewEgg Drops The Ball, Gamestop Saves The Day. Wait: Gamestop?

Two months ago, Nathan took advantage of a Newegg promotion for $10 off his pre-order of the collector’s edition of the game Dark Souls, which was released on Tuesday. Ordering ahead and getting a discount: points for planning and for shopping prowess. The day before the game was to be released, Newegg (and other retailers, Nathan later learned) had to cancel their pre-orders because they just didn’t have enough product. This left him without a collector’s edition on release day…unless he could find one in his city, in person. Was such a feat possible? Yes, as it turns out, with some luck and the help of a heroic Gamestop employee. [More]

Report: GameStop To Get Into The Tablet Business Next Year

Report: GameStop To Get Into The Tablet Business Next Year

Tablet computers can be many things to many different consumers: An easy way to surf the Web, a portable digital-video player, a color e-book reader, or maybe a lightweight, laptop stand-in. But would you buy a tablet just to play video games? And would you buy one from perennial Worst Company In America contestant GameStop? [More]

GameStop Stores Ordered To Open 'Deus Ex: Human Revolution'
Boxes And Remove Free Game Coupon

GameStop Stores Ordered To Open 'Deus Ex: Human Revolution' Boxes And Remove Free Game Coupon

This news isn’t going to garner any love for perennial Worst Company In America contestant GameStop. The video game retailer’s Field Operations Manager sent out an e-mail — which has since gone public — demanding that stores open copies of the PC version of the game to remove a coupon containing a code that allows the buyer to play the game for free via the online gaming service OnLive. [More]

My UPS Package Was Delivered, Just Not To Me

My UPS Package Was Delivered, Just Not To Me

UPS claims that it has done its job: Adam’s package, a gift that his wife got for him from Gamestop, was “delivered.” And it was. Just not to him. Or to his house. Or, as far as he can determine, to anyone in his neighborhood. See, he was home, and a large brown truck is hard to miss. [More]

Price Drop Lends Credibility To Rumors Of New Nintendo Wii On The Horizon

Price Drop Lends Credibility To Rumors Of New Nintendo Wii On The Horizon

Last week, we reported on the rumors of the impending release of a newer, better Nintendo Wii, along with reports that the company would be dropping the console’s price to $150 to clear inventory of the older models. Well, it’s not quite the announcement from Nintendo HQ that people have been waiting for, but a number of retailers have gone ahead and slashed Wii prices down to $170. [More]

Why Did GameStop Sell Me A Used Game As New?

Why Did GameStop Sell Me A Used Game As New?

Patrick had a confusing experience at GameStop recently, when he bought a copy of God of War III. He asked for a new copy of the game, which was on sale, but received an unsealed copy of the game that looked more like a used game. Thanks to a sale, the price difference between new and used copies was only $2, but why did they sell him a not-so-new game in the first place? [More]

Worst Company In America Round One: Walmart Vs. GameStop

Worst Company In America Round One: Walmart Vs. GameStop

It’s a retail riot in this afternoon’s WCIA session, with two perennial tournament qualifiers trying to prove they belong here. [More]

No One Has The Power To Refund My Barnes & Noble/GameStop Order

No One Has The Power To Refund My Barnes & Noble/GameStop Order

When you buy a video game from Barnes & Noble online, the order is actually fulfilled by GameStop. A nice little bit of corporate synergy and specialization, right? The problem is that when you make a mistake or something goes wrong with your order, you enter a strange state of e-commerce purgatory, with each retailer claiming that the other is the only one empowered to change or cancel your order. That’s what happened to Patrick, whose order has now lurked in corporate synergy purgatory for an entire month. [More]

GameStop's New Preorder Bonus: Dead Roaches

GameStop's New Preorder Bonus: Dead Roaches

Here’s a horrible Gamestop shopping experience that we never would have expected: a customer bought a few inexpensive used games, got them home, and discovered that they were terribly buggy. And by “buggy,” we mean “the cases were filled with dead roaches and roach eggs.” [More]

GameStop Is Out Of The Game You Want? Order It For In-Store
Pickup, Return 10 Minutes Later

GameStop Is Out Of The Game You Want? Order It For In-Store Pickup, Return 10 Minutes Later

The bad news: the GameStop where Ambyr went to buy a copy of Call of Duty: Black Ops for her husband only had enough copies of the game to fill pre-orders. The good news: In GameStop’s universe, to “pre-order” means that you leave the store that just refused to sell you a game, order that game online, and then return fifteen minutes later. Bad for logic, good for Ambyr. [More]