Consumerist

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Games

class actions

Cellphone Extras Aggregator Mobile Messenger Agrees To Pay Out Triple Damages

If you or your teen racked up surprise monthly fees from Mobile Messenger after texting a random code to a strange number because the tv told you to, then you may be eligible for a refund, if not triple damages. More »

taking it seriously

GameStop Takes Buying And Selling Stolen Goods Seriously

WHO: GameStop
WHAT:Authorities said today that eight current and former employees of the world's largest video game retailer have pleaded guilty to theft of property charges for buying video games purported to be stolen.
WHERE: GameStop employees nabbed in undercover sting [Commercial Appeal]
THE QUOTE: “GameStop takes this situation quite seriously,” said Rory Rhoads, GameStop’s Regional Vice President of Stores. “We are pleased to partner with the ALERT Unit and have taken very deliberate steps to improve our operations. Specifically, we have suspended our cash-for-trade transactions in Shelby County and DeSoto County, Mississippi until February 2009.” More »

budget hero

Toy With A Budget More Depressing Than Your Own... The Federal Government's!

Think you'd do a better job at balancing the budget than Presidential Candidate X or Presidential Candidate Y? Now you can! American Public Media has put together the world's most depressing game. You are asked to meet certain goals (you decide what they are, so you can choose to be either candidate, or a treehugger, or a socialist, or a libertarian, or a pr person for Walmart, whatever it is that you actually are) by playing different budget-affecting cards (Example: You can end "No Child Left Behind" and save $110 B.) More »

boxes of crap

Circuit City Wastes Hours Of Your Time, Only To Sell You An Empty Box

Reader Chris spend hours trying to buy God of War 2 from Circuit City, only to get stuck with an empty box. Yuck! More »

spore

Amazon Pulls Negative Reviews Of 'Spore,' Then Reinstates Them

Earlier today, about 2200 reviews of the game Spore disappeared from the product page on Amazon.com, almost all of them negative. Did Amazon censor the reviews because of their anti-DRM nature? Amazon says no, that it was a technical glitch, and they restored the reviews by the end of today. An Amazon spokesperson told Ars Technica, "Amazon doesn't censor or edit customer reviews based [on their content] and we'd only remove a review if it fell outside our guidelines." Spore's rating is back to a single star, and it's #5 on Amazon's video games chart. More »

ea games

Want More Than One Account On Your 'Spore' Game? Buy Another Copy

EA's DRM spyware on the long-awaited game Spore turns out to have an added side-effect: if you live in a household with multiple players, you all have to share the same account. The game's manual says otherwise, but after repeated queries on the EA forum, a company spokesperson confirmed this. That's right—if you're in a household with several potential Spore players, and you want each of them to have their own account, you will have to buy multiple copies of the game. More »

backlash

Backlash: Anti-DRM Protesters Trash Spore's Amazon Rating

Spore, the long awaited new game from SimCity creator Will Wright, has been critically well-received, so what's up with its Amazon.com score? As of this posting, the game, despite being #1 on Amazon, has 1,494 one star ratings from gamers who are upset about the game's DRM. Here are some excerpts from the angry reviews: More »

Pre-Orders

Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer

Electronic Arts immediately forwards all pre-orders to a secretive processing facility, so if you happy to change your address after ordering a game eight months in advance, well, tough. At least that's what Electronic Arts told Micah when he asked to update his pre-order for the now sold-out limited-run collector's edition of Warhammer: Age of Reckoning. When Micah pointed out that it might not be the best idea to sell games eight months in advance without a way to update addresses, Electronic Arts canceled his order altogether and told him to find another copy somewhere else. More »

games

"Microsoft Keeps Sending Us The French Version Of 'Mass Effect'"

Someone in Microsoft's fulfillment department needs to make a note that "Version Français" means, like, "this game is in French" or something:

My boyfriend bought Mass Effect for his Xbox 360, but within a month it was clear there was something wrong with the disc (frequent disc read errors occurred).  Microsoft readily agreed to replace it, but every replacement they have sent has been in French.  I’m writing to you 5 months and 4 French discs later!

More »

best buy

Let Best Buy 'Professionally Install' Your XBox Games

Are you one of the tens of customers who has trouble inserting their XBox 360 games? Do you find the whole concept of optical media frightening? Well, Best Buy has a service for you! For a low, low price, Best Buy will come to your home and professionally install those complex XBox games. More »