The Federal Trade Commission’s Funeral Rule exists to make sure that funeral homes don’t charge their customers extra if they choose to get some of the key services elsewhere, like ordering a casket from Costco or from Amazon. In the decades since that rule was implemented, some funeral homes have figured out new ways to effectively penalize customers for trying to save money. [More]
funeral rule
FTC Investigation Finds 23% Of Funeral Homes Don’t Provide Price Lists
By 2.15.17
The Federal Trade Commission’s Funeral Rule is a bit of consumer protection that one doesn’t think about much unless until shopping for funeral services. Fortunately, the FTC sends undercover investigators out across the country to check whether individual funeral homes are treating customers in a way that complies with the rule. [More]
22% Of Prices For Funerals With Cremation Don’t Include The Actual Cremation
By 9.13.16
The Federal Trade Commission’s Funeral Rule requires disclosures and price breakdowns to protect consumers who, unless they’re pre-planning their own funeral, are operating on a time crunch and are grieving. Yet a recent study found that more than a fifth of funeral homes failed to correctly explain and itemize available options and the expenses for direct cremation. [More]
Investigation Finds 15% Of Funeral Homes Still Misleading Consumers
By 4.18.12
Way back in 1984, the Federal Trade Commission established the Funeral Rule, which is actually a list of requirements for funeral homes to make sure that grieving consumers aren’t hoodwinked into paying too much for services or paying for unnecessary items. Nearly 30 years on, an undercover investigation by the FTC found that a surprising number of funeral homes are not abiding by the Rule. [More]
