NEW YORK, 7:34 AM, WED JUL 9 | 20 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Fry's

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black friday

Fry's Employees Sell Opportunity To Cut Black Friday Line

Fry's employees in Renton, Washington sold Black Friday aspirants the chance to cut to the front of the pre-dawn line for between $108.79 and $200, including tax. Puzzled shoppers were assured that the money went to Fry's, not the employees. A Fry's worker explained the situation with disarming naiveté:

When KING 5 asked about this at the customer service desk, one employee said: "Oh they stopped doing that. They weren't supposed to." The employee said the store manager put a stop to it.
Anyone who paid the advancement fee will receive a full refund. The rogue salesmen will be sent to the back of the unemployment line.

Fry's shoppers offered chance to cut in line - for a price [KING 5 News]
(AP Photo/Don Ryan)

9:30 AM on Sun Nov 25 2007
By Carey
4,493 views, 28 comments

Latest by n/a: @joebloe: The going rate is $12 per hour. more »

fry's

1,300 Unopened Rebate Applications Found In Dumpster

This is a picture of the 1,300 unopened rebate forms a Mercury News reporter found in a dumpster near Vastech, a rebate processor for Fry's Electronics.

When confronted, the company's owner blamed it on a lazy employee who no longer works for Vastech and offered to process and sign checks for all of the envelopes in front of the reporter.

Stories like this make Matt's "as organized as a Swiss train system" rebate tracking methodology seem less and less insane.

More »

12:13 PM on Thu Sep 6 2007
By Ben Popken
118,383 views, 71 comments

Latest by n/a: Fry's is actually complicit in the rebate denial scandal. For example, Fry's provides two receipts, an Original Receipt and a Rebate Receipt, with a mail-in rebate form that must be completed for each product purchased with an active mail-in rebate more »

phone numbers

Fry's Electronics Home Office Company Directory

Inside, the Fry's Electronics Home Office corporate directory.

Some of these extensions are duplicates, but the list seems to work in general.

If you're having trouble getting traction on a customer service issue with the notoriously difficult to reach company, this could be your lodestar.

More »

2:00 PM on Tue Jul 24 2007
By Ben Popken
7,769 views, 28 comments

Latest by dolphinpacific: Fry's Electronics should close all their stores. They have incompetent employees who are not customer oriented and are not knowledgeable in responding to consumers questions regarding electronics they sell. I can assure Fry's Electronic will not have my business and more »

computers

Departmental Phone Extensions For Every Fry's

Here's a potentially handy list of phone numbers for Fry's, the electronics retail chain, for bypassing the store operator. Apparently, each Fry's phone system is set up the same way with the first five digits being the "base" number and the last two being the extension number. More »

10:59 PM on Mon Jul 9 2007
By Ben Popken
2,346 views, 7 comments

Latest by n/a: @CaliforniaCajun: Did you get a upper level managemt person on th ephone. I idnt get anyone using these numbers and want to speak with John Fry himself can this be done? more »

investigations

All The Computer Tech Needed To Do Was Reconnect A Power Cable. Cost? $59.99, $69.99, $119.99 and $275!

KCAL did an undercover camera investigation to which computer repair places were incompetent/scammers. They took perfectly working computers and just disconnected the cable from the hard drive to the motherboard, then took the computers to different repair shops to see what they said. More »

5:08 PM on Mon May 7 2007
By Ben Popken
6,157 views, 61 comments

Latest by ShadowFalls: heh this is one old video some dragged out from so long ago. Well, the issues with quotes, is they will not be able to quote you with out running their "diagnostics" which has its own fee. You can't bounce more »

fry's

Best Buy Minimum Wage Monkeys Can't Compete With Fry's

What do you get when you staff your electronics superstore with pimply and gangly minimum wage monkeys? The sort of apathetic customer service that causes even those with monk-like patience to snap the rigid palm of their hand into the base of a Best Buy's employee's nose over and over and over again until blood starts ejaculating from their ears. More »

5:26 AM on Fri Apr 21 2006
By consumerist.com
1,062 views, 19 comments