Frustration

No Power On Earth Can Compel FedEx To Actually Deliver Your Package

Well, that may be a bit of an exaggeration, but reader Robbie has done everything short of hire someone to wait for his package, and still FedEx will not deliver it. Instead, despite Robbie's best efforts, they keep leaving "Sorry you weren't here" notes outside his door. More »

2:14 PM on Wed Sep 24 2008
By Meg Marco
22,760 views, 105 comments

Most discussed chumia40: FedEx blows chunks! I ordered 1000 envelopes and they were sent to me via FedEx Ground Service on a Tuesday(delivers more »

verizon onebill

Verizon's OneBill Service Is A Nightmare

Reader Laurynn wants to warn Verizon customers to stay away from "OneBill," because according to several of the 7 different CSRs she talked to today, it's "not ready yet." More »

12:59 PM on Tue Sep 16 2008
By Meg Marco
8,011 views, 26 comments

travel

POLL: Are You Fed Up With Flying?

The Austin Business Journal says that a new survey shows Americans are fed up with flying and have been avoiding it — and hotels and restaurants are suffering. More »

1:16 PM on Fri May 30 2008
By Meg Marco
5,169 views, 118 comments

frustration

Time Warner Cable: "Why Do You Feel Like You're Being Double Billed?"

Reader Dave is not having a good day. Time Warner Cable is being spectacularly unhelpful. First they changed the name of his company to his wife's name. Then they double billed them. Then they sent a guy out to his house to physically disconnect his internet. Then another guy came to disconnect someone else's cable and disconnected Dave's instead. Finally, while he was trying to fix the double billing issue he got a TWC CSR that kept asking him why he "felt" like he was being double billed. What a mess! More »

10:13 AM on Fri May 30 2008
By Meg Marco
5,986 views, 23 comments

Latest by mentor972: @sith33 - Yes I do. And Time Warner was baffled by this as well. They have admitted there are problems. more »

frustration

The 10 Most Annoying Airline Fees

Forbes Traveler has put together a list of the top 10 most annoying airline fees, and it's a good one — or is it a bad one? Airlines are feeling the effect of skyrocking oil prices and they're trying their best to pass the costs along to you, their customers, without driving down demand. The result? These delightful fees. Gotcha! More »

5:20 PM on Thu May 29 2008
By Meg Marco
45,756 views, 81 comments

Latest by SushilaCabbichoke: $100 or $150 for a change of fee brings you certain putative rights. If you can't get out of the original more »

frustration

T-Mobile: We Can't Help You, Sell Your Brand New Defective Phone On eBay

A link to the following letter to T-Mobile's president just popped into our inbox. It seems that if you receive a T-Mobile Sidekick for Christmas and it's defective... your options are fairly limited. T-Mobile's best solution to your broken phone? Sell it on eBay. More »

12:44 PM on Mon May 12 2008
By Meg Marco
8,318 views, 34 comments

Latest by Ouze: I'm thinking the gift giver may have known about the defect and given it to one of his/her not-so-loved friends. more »

frustration

HP Denies Your Warranty, Accuses Amazon Of Selling You A "Fake" Laptop

There's something deeply wrong with HP these days. It seems that instead of just fixing your laptop's overheating issue, they'd rather accuse Amazon.com of selling fake HP laptops and deny your warranty. Reader Floria says that even though she got a letter from Amazon stating that there's no possible way they sold her a fake or refurbished laptop, and then escalated her complaint to a "senior case manager" who approved the repair, HP still hasn't fixed her computer. Is anyone in charge over there? More »

11:38 AM on Wed May 7 2008
By Meg Marco
9,795 views, 68 comments

Latest by stacierunner: I am so glad to find this thread so that I know I am not crazy. My daughter's computer died more »

frustration

UPDATE: Microsoft May Slowly Be Fixing Their Broken XBOX DRM

A ray of hope from reader James—Microsoft was able to fix his broken XBOX Live account. Are they getting their act together? Maybe?

Evening, Consumerist Editors (and hopefully readers)!

More »

10:27 AM on Wed Mar 26 2008
By Meg Marco
12,671 views, 28 comments

lawsuits

Why Do Ticketmaster Events Sell Out Instantly?

Ticketmaster is suing RMG Technologies for selling lecherous software that instantly sucks up tickets to everyone's favorite concerts and sporting events. Groups like RMG are the reason tickets sell out just minutes after going on sale, only to mysteriously reappear at outrageously marked up prices on ticket resale sites like StubHub. More »

4:15 PM on Sun Dec 16 2007
By Carey
21,837 views, 91 comments

Latest by BrandHater: I tried to buy 4 tickets for a football game, I logged in at the second they went on sale, more »

frustration

Sprint Will Not Stop Billing Me For A Bogus Early Termination Fee

In August, my husband and I wanted to change phone carriers from Sprint to Helio. We first looked at the Sprint website to see if our contracts were up. It appeared that my contract was up in January 07 and my husbands was expired by July 07. We called Sprint to make sure. The person we talked to said there was some 1-year renewal that was given to us with a $50 rebate in 2006. We didn't remember doing this. The man we spoke to said he would get rid of the rebate and add it on to our last bill and not charge us the $150. Great! We thought. More »

11:22 AM on Mon Nov 19 2007
By Meg Marco
4,383 views, 17 comments

Latest by guymandude: 1 day you guys are going to actually listen to what I post here. For about the billionth time.... more »

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