Amazon's 'Frustration-Free' Packaging Means Selling Item Without AC Adapter

Amazon's 'Frustration-Free' Packaging Means Selling Item Without AC Adapter

From the Consumerist phone tipline: Reader Jonathan ordered a Jawbone headset from Amazon packaged in the company’s exciting “frustration-free” packaging. Unfortunately, in this case, “frustration-free” means “AC adapter-free,” and the best Amazon can do is to take the item back for a refund. [More]

Amazon's Frustration Free Packaging Still Not Quite Working Out For Electronics

Amazon's Frustration Free Packaging Still Not Quite Working Out For Electronics

Tom wishes Amazon would use better packaging when it comes to shipping things like hard drives. Their “frustration-free packaging” is meant to save shoppers from dealing with blister packs and unnecessary boxes. For the Western Digital hard drive Tom was trying to buy, it meant bouncing around a half-empty box from the fulfillment facility to his doorstep, where it arrived broken. Twice. [More]