Used to be that airlines’ frequent flier programs really just kept track of how many miles or points you’d earned. Those days are gone, as carriers are able to collect and track all manner of data about passengers, data that could be very valuable if sold to third parties. Question is — are they selling it or not? [More]
So you say you want to fly a million miles in one year? Easy-peasy lemon squeezy! Just hop on about 400 flights to far-flung destinations and you can match the feat of a Chicago man who’s clocked in a million miles on United Airlines in just a single year. If you’re flying for business and have already racked up 13 million miles and earned tons of airline rewards, that’ll make things easier. [More]
We’re up, we’re down, we approve of the job the Transportation Security Administration is doing (or, if you took our poll, 82.5% of our readers who responded actually don’t think so) and now someone else is saying the TSA is mucking it up at our nation’s airports. That’s according to frequent fliers who were asked about the topic in a new survey released today. [More]
There are a lot of things that happen when airlines merge — planes get repainted, airport gates get redecorated, frequent flier programs get combined. But there’s an interesting phenomenon occurring in the wake of the union between United and Continental — cities are suddenly no longer as far apart as they used to be. [More]
People with stockpiles of Continental Airlines frequent flier miles who haven’t flown in a while may want to pay attention to this. When that airline finally weds its frequent flier program to that of United Airlines in 2012, the clock could be ticking before those miles disappear. [More]
Senator Charles Schumer (D-NY) is calling for a probe of frequent flyer programs to determine whether they deliver the value that they promise. In particular, he wants the Department of Transportation to look into the issue of evaporating miles, a relatively new phenomenon brought introduced via expiration dates in recent years.
American Airlines is revamping its frequent flier program to include a fee to upgrade economy class tickets to business and first class. In addition to 15k frequent flier miles, AAdvantage members will, starting Oct. 1, have to pay between $50 and $350 for an upgrade.
Delta informed their beloved frequent fliers yesterday that effective August 15, all flights booked with SkyMiles will carry up to a $50 fuel surcharge. The airline also announced the impending release of an exciting “new multi-tiered Award program.”
American Airlines and United Airlines, followed by Continental and Northwest.
The New York Times has an article today about the ways in which elite flying status is having a larger impact on the travel experience. Elite passengers are subject to fewer fees, get priority boarding, and enjoy privileges that regular passengers don’t. “United is testing a new check-in and boarding procedure at San Francisco International Airport that completely separates elites from other passengers. Frequent fliers are checked in, screened and boarded in their own lines. The new program, tentatively called Airport Premier Services, will be added at United’s hubs in Chicago and Washington in early 2007, and at an undetermined number of other airports later in the year.”
An impassioned plea, sent weeks ago to our tips box. A certain level of confused hysteria is evident. “If I have a credit card with reward points, should I convert them into miles? When? How to tell whether I’m getting a good rate? Help!”