Supreme Court Rules Airline Had Right To Dump Frequent Flier For Excessive Complaints

Supreme Court Rules Airline Had Right To Dump Frequent Flier For Excessive Complaints

It’s official: being a bad customer can get you booted from loyalty programs. On Wednesday, the U.S. Supreme Court unanimously decided it was within Northwest Airlines rights to dump a rabbi from the airline’s WorldPerks loyalty program for complaining too often. [More]

More Changes To United Airlines Frequent Flier Program

More Changes To United Airlines Frequent Flier Program

Could this be a sign of thawing in the hearts of United Airlines? They announced yesterday that after four months of crediting Mileage Plus members with actual miles flown instead of a minimum of 500, the airline will reinstate the old program for “elite” members.

United Airlines: Sorry, Your 200,000 Frequent Flier Miles Have Expired

United Airlines: Sorry, Your 200,000 Frequent Flier Miles Have Expired

Ouch this one really hurts.