When shipping is always free after an annual fee, who’s to say where Amazon Prime members will stop shopping? Sure, the company is betting that most members will be shipping smaller, everyday items — but what if you wanted to ship something super heavy, say, a 1,509-pound gun safe? Well, that would be free, too, even though it’d probably cost Amazon a tidy sum to ship. [More]
A chat customer service representative at Sears Parts Direct advised Jan about which part she should order for her garage door opener. They advised her incorrectly, which she figured out shortly after placing the order. It was too late: the wrong order couldn’t be reversed. A second chat agent offered to order the correct part, with free shipping. Jan interpreted this to mean “we’ll refund your shipping for the first, erroneous part, too.” Not so. [More]
Consumerist readers, and Americans in general, love having things shipped to us online, but resist paying for the actual shipping. But those aren’t robots pulling your stuff off the shelves shortly after you hit “submit order.” They’re real people, pushed to work at an impossible pace for middling pay, with mandatory overtime. Mother Jones writer Mac Mclelland briefly worked in one such warehouse this past holiday season, pulling books, dildos, and cases of baby food off the shelves. She wrote about the experience. It might make you think twice before placing your next massive online order. Or not.
If you’re not already shopping online, Amazon is trying to make sure that you do so with them this year, by extending their free shipping deadline by one day to Dec. 19. It’s not exactly the equivalent of heading out to find gifts Christmas Eve, but for online shopping, the clock is definitely ticking. [More]
Funny how an ad with a big “Free Shipping” graphic can then turn around and warn in the fine print that shipping isn’t included in purchases. Confusing, and exactly what Corey spotted in a promotion for Vistaprint.com. [More]
Online sellers don’t offer free shipping with minimum spending amounts just to be nice. They’re trying to squeeze enough extra purchases out of customers to justify the expense of eating their shipping costs. Savvy shoppers can use such offers to their advantage, but they’ll have to out-smart the rigged system. [More]
As you click away, happily shopping for Cyber Monday sales, it’s important to realize that you might have to spend more to trigger that free shipping at checkout. While more retailers are offering free shipping this year compared to last year, consumers will likely have to pay a minimum on goods first. [More]
Students who signed up last year for a free year of Amazon Prime are getting close to their expiration date. So, Amazon is offering them a renewal for $39, 50% off the regular price of $79. [More]
Here’s a handy to the shipping rates and free shipping info for over 50 top online retailers. From Amazon to Zappos, they’ve got it all so you don’t have to go digging through the site or go through the entire checkout process just to see what you’ll get charged. Consider it a candidate for your bookmarks list. [More]
The price of a clock radio we found at Target.com: $9.99. The cost of shipping and handling said clock: $6.13. That’s reasonable, based on what UPS or the post office would have charged, but who wants to pay two-thirds of a product’s price to have it sent? Especially at holiday time, you’ll want to avoid S&H gotchas. Here’s how: [More]
Starting today, Walmart.com is offering free shipping on gift items, including toys and gadgets. [More]
Amazon is giving students a free year of Amazon Prime, which gives you free two-day shipping and some other nice bonuses. [More]
Responding to last week’s post about a guy who couldn’t get IKEA to sell him a desk it had in plain view because the store does its restocking overnight, Ross writes in with a story of how he found himself in a similar situation. Only Ross came out a winner by guilting the staff into shipping the item to him for free. [More]
Check out the 18 and counting online retailers at freeshippingday.com for stores that will give you free shipping and guarantee delivery by Christmas if you shop there on Thursday, December 18th. The retailers include Amazon, Zappos, Dell, Target, Macy’s and other big names, with perhaps more joining before the 18th. Nothing like getting rewarded for waiting until the last minute.