The Gift Card I Bought At Walmart Is Blank. What Should I Do?

The Gift Card I Bought At Walmart Is Blank. What Should I Do?

If you buy a prepaid debit card at Walmart as a gift and only receive a blank Starbucks card in return, who is responsible for getting you your money back? One family in California learned a very inconvenient lesson: customers who buy empty gift cards must go to the company that issued the gift card, not Walmart. [More]

Christmas Gift Of iPod Was Actually A Box Filled With Erasers

Christmas Gift Of iPod Was Actually A Box Filled With Erasers

One San Diego man obviously isn’t a regular Consumerist reader. He bought his wife an iPod for Christmas, and she opened it up to find…four erasers and some specially-cut index cards filling up the spot that’s supposed to cradle the iPod. They’re probably very nice erasers, but you can’t play music on them. Light percussion, maybe. [More]

Fraudsters Hit My Social Security Payment. Now What?

Fraudsters Hit My Social Security Payment. Now What?

Social Security “checks” are no longer a thing. People who receive retirement, disability, or death benefits have to get them through direct deposit or a debit card. What happens when fraudsters strike and that money goes missing from the card? Too bad for you, apparently. That’s what one retiree learned when $824 in  charges she didn’t make disappeared from her debit card.  [More]


Bloomingdale’s Doesn’t Want You Returning That Dirty Dress After The Party’s Over

While it’s a blessing for many shoppers that some retailers have very forgiving return policies, other customers have stretched companies like Bloomingdale’s to the limit with the practice known as “wardrobing”: Buying an item of clothing, wearing it once and then returning it with the tags still on. It’ll be a lot harder to do that at Bloomie’s soon, unless your idea of a party outfit is showcasing large, plastic tags on your garment. [More]

(Krebs on Security)

Tiny Bluetooth Gas Pump Skimmers Are Here To Gobble Your Credit Card Info

In the above picture, on the left you see a brand-new credit/debit card for gas pumps. On the right is the same device with a card-skimming device placed in the conveniently empty slot. How can consumers avoid having their card information skimmed by crooks using similar devices? You probably won’t even know until the fraudulent purchases hit your account. [More]


Fraud Suspect Thought Paying For Fingerprints With Stolen Credit Card Was A Good Idea

Perhaps you’ve heard that the worst thing a criminal can do is return to the scene of the crime, and yet time and time again, that caveat proves too tempting to ignore for many a bad consumer. One man charged with fraud learned that he should’ve paid attention to that societal maxim while doing what the court told him to. [More]


Rakuten Is Taking Credit Card Fraud Complaints Very Seriously

For a few months now, customers of Rakuten (formerly here in the USA) have complained that large and unauthorized purchases have showed up on their credit cards not long after making purchases on the site. Frustrated consumers have taken to the Web to complain and to demand answers. [More]


Here’s Everything We Know About The Rakuten/ Credit Card Breaches

Starting about a month ago, rumblings began on the SlickDeals forums among people who had recently made purchases from Rakuten Shopping, the new brand name of the marketplace The purchases made were diverse, ranging from time clocks in Colombia to newspaper subscriptions in Cleveland to plane tickets in Germany. Something is very, very wrong here: hundreds of victims from recent months have come forward on Slickdeals alone. [More]


Protect Your Credit And Debit Accounts When You Travel

The summer travel season is here, which means driving and flying to new locales and using exciting and unfamiliar ATMs. That increases your risk of both having awesome fun times and of being the victim of credit or debit card fraud, so it’s good to keep that in mind and take a few precautions.  [More]

Wells Fargo Closes My Account After $32,000 Fraud, Allows Bogus Payment To Go Through On New Account

Wells Fargo Closes My Account After $32,000 Fraud, Allows Bogus Payment To Go Through On New Account

Imagine waking up one day to find your bank account has not only been compromised, but that more than $30,000 in fraudulent checks have been written on it. Then to make matters worse, once things seem to be resolved, another bogus charge is placed on an entirely new account. [More]


Banker Accused Of Stealing $2 Million From Elderly Customers — At Two Different Banks

Remember that Wells Fargo employee charged with defrauding a 90-year-old customer out of $10,000? That’s amateur hour compared to the Oakland woman accused of not only stealing around $2 million from bank customers — but doing it at two different banks. [More]

(Dr. Disney Wizard)

Bank Investigators Do Not Need You To Withdraw $6,000 Cash And Give It To Them

Bank fraud is pretty serious business, and investigating it is important work. Banks do not, however, need you to help. If someone calls you up claiming to need your help with an investigation, do not help them. Do not withdraw thousands of dollars from the bank and give it to the “investigator.” It’s too late for two elderly women outside of Albany, New York, who withdrew $5,800 and $6,400 from their accounts, respectively. [More]

Bogus Weight-Loss Products, Fraudulent Prizes Top List Of Biggest Scams

Bogus Weight-Loss Products, Fraudulent Prizes Top List Of Biggest Scams

More than 1-in-10 American adults fall victim to some sort of fraud, according to a new report from the Federal Trade Commission. And scams related to fraudulent weight-loss products are by far the most prevalent. [More]

(Charles Williams)

Drugs Approved Due To Fraudulent Research Still On Market, FDA Shrugs

The lower prices that come from competition when drug patents expire and generic versions hit the market is great for consumers, but do you know what’s terrible for consumers? Drugs that don’t work. Yet there may be drugs on your shelf at home right now that haven’t been proven safe, effective, and––in the case of generics–– equivalent to the original brand-name drug. The alleged poor practices by six chemists at one research company in Texas affected more than one hundred drugs on the market in the United States and Europe. [More]


Scooter Store Files For Bankruptcy After Overbilling Medicare At Least $47 Million

If you watch daytime TV or have been stuck watching daytime TV while visiting your parents, surely you’re familiar with The Scooter Store. The power wheelchair vendor has had some trouble lately, including accusations of Medicare and Medicaid fraud, a raid by the FBI, and even a lawsuit from the company’s hometown, of New Braunfels, Texas. The company laid off most of its employees, and plans to deal directly with health care providers, rather than blanketing the airwaves and selling directly to consumers. [More]

eBay now allows acquaintances of the seller to bid, so long as they follow the rules.

Should Sellers’ Friends & Family Be Allowed To Place Bids On eBay Items?

For years, eBay forbid friends, family and employees of a seller from bidding on that seller’s items out of concern about “shill bidding,” i.e., that they would increase the price with no intention of buying. Then during the summer, eBay quietly changed that policy to make it more flexible. [More]


Buying An iPad From Some Guy At A Gas Station Isn’t Such A Good Idea

If some random person pulls up to you at a gas station and asks you if you’d like to buy an iPad for $200, go with your gut instinct. Unless your gut instinct tells you that this sounds like a really great idea. It isn’t. A Texas woman did just that. Now she’s stuck with an iPad that only lets her do one thing: have one-sided FaceTime conversations. Because it’s a mirror. [More]


Man Pulled Down $70K A Week By Crawling On Movie Theater Floors To Steal Credit Cards

Anyone carrying a bag into the movies knows there’s basically only one thing you can do with it: you place that purse/man bag/tote/shopping bag/whathaveyou on the ground and no one drops their soda on the ground nearby. A Connecticut man saw all those bags as a way to make some easy money, crawling around on movie theater floors to steal up to $70,000 a week. [More]