Kentucky Fried Chicken Started With An Iron Pan, Dining Room Table & A Gas Station

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When we imagine Colonel Sanders of Kentucky Fried Chicken fame, we see an older man with a white beard and neatly pressed suit. But that’s not really how the foray into feeding the masses started for Harland Sanders. Instead, things began on a much smaller scale for the entrepreneur, who was in his 60s by the time he started letting others sell his chicken recipe. [More]

Hyatt Sells 38 Hotels For $590 Million, Plans To Franchise Them As Lower-Cost Brands

Hyatt Sells 38 Hotels For $590 Million, Plans To Franchise Them As Lower-Cost Brands

The Hyatt Hotels Corp. just got a bit smaller. The Chicago-based company plans to sell off some of its select-service hotels as franchises. The first sale includes 38 hotels for the nice price of $590 million. [More]

Faked/Altered Customer Satisfaction Suveys: Marriott

Faked/Altered Customer Satisfaction Suveys: Marriott

(Corporate hotels have little to worry about because if they foul up, Marriott will just send in a glut of extra labor to fix the problem.) So how to keep labor costs way down and keep the scores way up? Easy.