Why Your Cable Company Doesn’t Always Know If Your New Address Gets Service

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There’s a story we hear far too often: someone is buying a house. Before they put any money down, they do their research. They call the local cable/Internet provider to make sure they can get broadband service at this new address. They double-check. They triple-check. They search the property for wires, call back, and make sure they’ll be okay. Then they take out the mortgage, move in, and… surprise! There’s no broadband service after all, there won’t be any, and now they’re up a very expensive creek. [More]

Kentucky Fried Chicken Started With An Iron Pan, Dining Room Table & A Gas Station

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When we imagine Colonel Sanders of Kentucky Fried Chicken fame, we see an older man with a white beard and neatly pressed suit. But that’s not really how the foray into feeding the masses started for Harland Sanders. Instead, things began on a much smaller scale for the entrepreneur, who was in his 60s by the time he started letting others sell his chicken recipe. [More]

Hyatt Sells 38 Hotels For $590 Million, Plans To Franchise Them As Lower-Cost Brands

Hyatt Sells 38 Hotels For $590 Million, Plans To Franchise Them As Lower-Cost Brands

The Hyatt Hotels Corp. just got a bit smaller. The Chicago-based company plans to sell off some of its select-service hotels as franchises. The first sale includes 38 hotels for the nice price of $590 million. [More]

Faked/Altered Customer Satisfaction Suveys: Marriott

Faked/Altered Customer Satisfaction Suveys: Marriott

(Corporate hotels have little to worry about because if they foul up, Marriott will just send in a glut of extra labor to fix the problem.) So how to keep labor costs way down and keep the scores way up? Easy.