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”Consumerist Forums Roundup
- Reader Mizmoose is too big for a single airline seat. It had never been a problem until he found himself being berated by Northwest Airlines. Is Southwest's policy any better? (Hint: YES!)
- Sam's Club sold Acidreign's wife gasoline adulterated with water. But Sam's Club stepped up, admitted responsibility, and took care of the problem the right way.
- Looking for a great price on some nifty gadgets and a mop bucket? Check out a few photos from Sharper Image's liquidation.
- Do delicious recipes appeal to your taste? Look no further than the forum's "Recipe Swap" thread.
- Forums moderator Brian gets his hands on the iPhone Software 2.0 Update, check out his review.
[consumeristforums.com] (Thanks to Brian!)
Consumerist Forums Roundup
- Do all smoke detectors work the same? A reader sings the praises of photo-electric smoke detectors.
- 3M replaced a defective scrapbook tape applicator with another defective unit. However, with excellent customer service, they were able to keep the customer.
- Read about the first and definitely the last Volkswagen this reader will ever buy.
- A reader’s Emerson TV bought from Wal-Mart is emitting a strange noise. Other readers chime in about the poor quality of modern TVs.
[Consumerist Forums] (Thanks to Silencedotcom!)
AT&T Shipped Me An Empty Plastic Bag Instead Of An iPhone!
David ordered a refurbished iPhone from AT&T. What he received was a brand new empty plastic bag. Apparently, AT&T has 500 backorders for refurbished iPhones, so for some completely unknown and nonsensical reason, they've decided to start shipping empty plastic bags. Let's join David as he tries to track down the iPhone he ordered...
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1-800PetMeds' Relentless Spam Email Makes Your Mother Cry
Consumerist Forums moderator Brian is moderating a problem of his own. His mother, who is mourning the recent loss of their dog Mandy, is receiving a relentless flood of spam email from 1-800 PetMeds with titles such as: "Take Mandy on a picnic this Memorial Day Weekend!" and "Summer showers are around the corner, make sure Mandy is dressed properly!" Considering the fact that Mandy passed only a few days before, the emails are causing Brian's mother a great amount of grief and tears. He has set up email filters to block the email, but like an intelligent virus the email changes its signature to bypass the filters. Unfortunately, he cannot simply filter the word "Mandy" because his mother is still sending and receiving email regarding her demise. His letter, inside... More »The Art Of Ordering A McDonald's 2 Cheeseburger Extra Value Meal With No Cheese
At some undefined point in our fast food history, there was a brief flash and the 2 Hamburger Extra Value Menu slipped into extinction. One theory is that it is McDonald's attempt to involuntarily up-sell us to cheese. The casual observer might conclude that the customer must certainly be able to order a 2 Cheeseburger Extra Value Meal minus the cheese, even if said customer has to pay for the cheese. It is not that easy. "At McDonald's, if there's no button for it on the register it doesn't exist," says "Bagumpity," a Consumerist Forums reader. Not content with letting McDonald's play God with his 2 Hamburger Extra Value Meal, Bagumpity discusses the strange world of confusion and twisted logic he is forced to enter each time he tries to order a 2 Cheeseburger Extra Value Meal with no cheese. His letter, inside... More »Consumerist Forums Roundup
- An absent-minded gas station attendant overfills a reader's tank by $10. Should he have to pay?
- Even though the reader never mentioned he was a married, a contractor refuses to do an estimate without the reader's wife present. Some other readers chime in and say that happened to them also.
- Ebay falsely accuses reader of "shill bidding" and makes him take a 15-minute course to access his account. You would think an email and an online chat with support would help. Nope.
- Charter sends reader's account to collection for an overdue modem rental fee, even though the reader never had a modem from Charter.
Consumerist Forums Roundup
- A reader's Xbox is showing red ring of death. The warranty covers 3 red lights but he only has 1 red light. Can Microsoft withstand his EECB? Reader's email and Microsoft's response.
- A reader's wife has about $18k worth of debt spread out among various credit cards. Should she consolidate to a single zero interest credit card? If so, which one?
- If you live in NY state can US Energy save you money or is this yet another door-to-door energy scam?
- Do you recognize this phone number: 561-482-7092? If so, you're not alone. Who are the people behind this recent telephone phishing scam?
Creative Backs Down, Reinstates Spurned Developer
Creative Labs heard your chest-beating across the internet and decided to reinstate spurned developer Daniel_K less than a week after booting him from their forums. Unlike Creative, Daniel_K issued drivers that allowed Creative sound cards to work properly under Vista, and even enabled previously crippled features. The drivers were downloaded over 100,000 times. The company thanked the developer by accusing him of "enabling our technology and IP to run on sound cards for which it was not originally offered or intended, [in] effect, stealing our goods." Even though he has been reinstated, Daniel_K is still pissed. More »Consumerist Forums Roundups
- A reader wonders if there a way to legally "bump up" their income to meet the minimum required to receive money from the upcoming stimulus package. What about income from E-bay?
- A Honda CR-V owner makes a costly discovery. The engine in her vehicle needs frequent valve inspections while the engine in the manual does not. A large repair bill ensues. Is Honda at fault?
- A reader's fiance gets treated like the bride of Frankenstein at David's Bridal. Is this sort of treatment commonplace with the chain?
- Sears doesn't seem serious about their posted price matching policy. Reader claims that Sears offers a discount if an item's price is mismarked. Yet when put to task the cashiers simply throw their hands up.
Creative Sparks Customer Revolt When It Tries To Silence Third-Party Programmer
Creative's executive team will be coming in to quite a mess Monday morning, thanks to its VP of Screw Ups, Phil O'Shaughnessy. Friday morning, he posted a warning on the Creative customer forums that told programmer Daniel_K to stop writing his own drivers for their X-Fi sound cards. The cards still won't work on Vista over a year after the OS was released, because Creative hasn't released drivers for them—but by Mr. O'Shaughnessy's account, Daniel_K is "stealing" from Creative by making the cards work. Then the weekend happened. More »Consumerist Forums Roundup
- A reader has an encounter with an elite security commando a.k.a. "a mall cop." The reader is forced to remove his hoodie for some urgent yet vague reason. Is this even legal?
- A reader's mother gets her business' website "stolen." A similar business is using her photos and content and passing it off as their own work. What can she do?
- Netflix knock-offs are cropping up everywhere. A reader has some advice about using Intelliflix: Avoid like it's a dented can!
- An AT&T DSL customer encounters many speedbumps when attempting to receive the speed that she paid for. Are these types of incidents isolated or widespread?
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Plastic Surgery Company Sues Consumer Site For Negative Customer Reviews
Lifestyle Lift claims it's a "minor one-hour procedure with major results," but a lot of customers who have paid for the procedure have been left unhappy, and they've consequently posted reviews about it on a plastic surgery review blog called RealSelf. Lifestyle Lift has sued RealSelf, claiming trademark infringement, and now RealSelf has countersued, claiming Lifestyle Lift padded RealSelf's site with shill reviews. More »Consumerist Forums Roundup
A reader gets his oil over-filled at a lube shop only to break down on the road. He then receives excessive friction when he asks for a refund.
A reader's friend literally gets thrown to the ground by a tow truck driver. What are your options if you get jacked up by a tow truck company?
Why do Abercrombie stores stink? A reader shares his tale of being involuntarily scent marked by the lame-ass clothier.
With all the fanfare that credit unions seem to receive, a reader asks about the negative aspects of these supposed Valhallas of friendly banking.
Consumerist Forums Roundup
Superbowl Sunday has come and gone. So what were your favorite ads?
Renting video games? A reader has two words of advice: "Gameznflix.com sucks."
A reader wonders what makes "Supercell" batteries so super, since they cost twice as much.
From great products to great customer service, a few readers discuss their Jenn-Air joy.
Hot Consumerist Forums Threads
- Remember that lady who died in an airport while in handcuffs and in police custody? A new autopsy says it was accidental and self-inflicted.
- Good times at Sam's Club. Reader goes to Sam's Club trying to buy a new car battery. To the reader's surprise Sam's Club refunds the price of the old battery and gives him a new one.
- A West Virginia Bar closes due to a smell originating from an unlikely source. This article may be NSFL (not safe for lunch).
Hot Consumerist Forums Threads
- Judge who tried to sue a dry cleaner for $54 million finally lost his job.
- Reader wants to return his new Bluetooth headset to Mobile Systems Wireless. On the phone the CSR clearly says "no problem" but upon the actual return he gets nothing but static.
- Former "big box" retailer employee offers tips and inside info on how to get the "best buy."
- "We are Google. Your gas pumps will be assimilated. Resistance is futile."




















