Avis Customers Sue Over E-Z Pass "Convenience" Fee

Avis Customers Sue Over E-Z Pass "Convenience" Fee

Have you noticed that anytime a company charges something labeled a “convenience fee,” it only angers customers more? For example, a recently filed class-action claim alleges that car rental biggie Avis didn’t fully disclose the details of the convenience fee it charges customers who rent vehicles equipped with E-Z Pass devices. [More]