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    • follow ups

      Capital One Activates Payment Protection Plan Thanks To EECB

      Earlier this week, I posted about a college student who couldn't get Capital One's Emergency Payment Protection Plan activated on his account because of missed deadlines. Andon wrote back today to say that after he sent an EECB to the credit card company's executives, they apologized and activated the service. More »

      7:25 PM on Fri Nov 6 2009
      By Chris Walters
      2,079 views, 7 comments

      Most discussed elysse: Interesting they should show up on the Consumerist feed today, I just got a call from CapOne today, it was more »

    • follow ups

      PerfectPitch Owner Apologizes For DMCA Notice, Explains What Happened

      Gary Boucherle, the owner of the website and product PerfectPitch, sent us an explanation of why he got Google to remove links to mentions of his product on another person's blog. More »

      9:28 AM on Fri Nov 6 2009
      By Chris Walters
      6,887 views, 36 comments

    • follow-ups

      Microsoft Refunds Dog's Purchase, Gives Dog His Own Gamertag

      Good news, Xbox 360 players! If you've got a shopaholic dog who buys Microsoft points as you sleep by chewing on your controller, Microsoft will give you a refund and even get your dog his own profile — at least if the story makes headlines. More »

      8:30 AM on Tue Nov 3 2009
      By Phil Villarreal
      6,249 views, 26 comments

      Most discussed pecan 3.14159265: Did Microsoft refund his money and let him keep the points or did they refund the money, take away the more »

    • follow-ups

      David Spade Justifies His Creepy Chris Farley DirecTV Ad

      It was never in question whether David Spade or Chris Farley's family approved of this disturbing, Tommy Boy-based DirecTV ad, but just to put a fine point on things, Spade has come out to defend his choice in making the ill-advised tribute to his departed pal. More »

      10:20 AM on Wed Oct 28 2009
      By Phil Villarreal
      10,773 views, 93 comments

      Most discussed pecan 3.14159265: I actually have never, ever found Chris Farley that funny. On rare occasions, yes, but for the most part, no. more »

    • the froot loops are no longer health food

      Smart Choices Campaign Goes Bye-Bye

      The not-so-convincing marketing campaign Smart Choices, which tried to frame Froot Loops as part of a healthy breakfast, has been snuffed out, Change.org reports. More »

      10:00 AM on Mon Oct 26 2009
      By Phil Villarreal
      3,775 views, 49 comments

    • follow ups

      Amazon Makes Up For UPS's Flattened Package Mishap With $10 Credit

      Even though it most likely wasn't Amazon's fault that Lucas's iPod arrived in a hippo-flattened package, a company rep stepped in and gave him a $10 credit to say sorry. More »

      9:15 AM on Thu Oct 22 2009
      By Phil Villarreal
      5,689 views, 37 comments

    • follow-ups

      Browns Fan's Case Against EA Dismissed, Will Probably Be Settled

      It looks like Big Dawg is getting his. More »
    • cash4gold

      Cash4Gold Hit With Racketeering And Fraud Class Action Lawsuit

      A class action lawsuit (PDF) was filed against Cash4Gold in California federal court last Friday, accusing the company of a "massive scheme to defraud tens of thousands of consumers throughout the nation," and racketeering. More »

      1:28 PM on Thu Oct 15 2009
      By Ben Popken
      32,352 views, 79 comments

    • follow-ups

      Three Months Later, Hitachi Finally Makes Good For Busted TV

      Remember Mark, the gentleman who paid $200 to repair a Hitachi TV, only to see it immediately break again? Of course you don't, because we posted his story three months ago. More »

      11:59 AM on Thu Oct 15 2009
      By Phil Villarreal
      3,459 views, 17 comments

    • follow-ups

      Man Twists Amazon's Arm, Gets It To Accept Money It Gave Away

      Joshua had a problem with Amazon. He and his wife bought Kindles, broke one and went for a return/exchange, in which the couple ended up with a new Kindle and $300 of Amazon's money in its account. More »

      10:34 AM on Wed Oct 14 2009
      By Phil Villarreal
      12,078 views, 58 comments

    • rock-a-stack

      Target: No Plans To Remove Bleeding Rock-A-Stacks

      Target decided to break its rule about not talking to blogs and responded to our inquiry about the Fisher Price Rock A Stack toys with the blue rings that bleed blue dye on those who encounter it. We asked how many complaints has Target received about this defect? Are there any plans to remove the toy it from the shelves? And If a customer has bought the toy and wishes to return or exchange it, is a receipt required? They responded thusly: More »

      3:34 PM on Tue Oct 13 2009
      By Ben Popken
      7,881 views, 43 comments

      Most discussed friendlynerd: I remember having these when I was a kid - which I probably inherited from my older cousins, making the more »

    • hilton honors program

      Reader Gets 162,000 Vaporized Hilton Points Reinstated

      Rikki is happy to report that her 162,000 Hilton points that disappeared without notice or warning are reinstated! More »

      3:19 PM on Wed Oct 7 2009
      By Ben Popken
      5,437 views, 43 comments

    • cash4gold

      Cash4Gold Drops Consumerist From Lawsuit

      Cash4Gold has dropped Consumerist as a defendant in the lawsuits against ex-employees Michelle Liberis and Vielka Nephew. More »

      By Ben Popken
      60,650 views, 81 comments

    • att

      AT&T Robocalls Me Again For No Apparent Reason

      Wow - just got another robocall from AT&T telling me that it was an important message and that I should call them. Either something is wrong with my account that yesterday's CSR couldn't figure out, or something is wrong with AT&T. Either way, annoying.

      UPDATE: It seems there may have been lag in billing systems. Though it said zero balance when I checked online a few days ago, it has now updated to show this month and duhn duhn last month's unpaid bill. I didn't pay the bill last month because it also said then that I had a zero balance. There must be a definite lag problem that's not just me because otherwise the CSR yesterday would have told me that I had to pay up, instead of suggesting I take advantage of a free upgrade for my iPhone 3GS... Brad the friendly AT&T PR rep says he'll look into it. I declined his help and suggested that he solve the underlying issue for all consumers but not to give my account any special treatment.

      PREVIOUSLY: AT&T Keeps Calling To Say I Qualify For Free Upgrade From My iPhone 3GS? (Image: Dyna Moe)

      11:00 AM on Fri Sep 25 2009
      By Ben Popken
      2,097 views, 24 comments

      Most discussed Oranges w/ Cheese...: One thing you should know is that when we look at your account, there is no big checkbox that says more »

    • not so smart choices

      Organizations Start To Bail On Smart Choices Campaign

      Smart Choices, the pseudo-science marketing campaign, seems to be circling the drain. More »
    • cash4gold

      Cash4Gold Threatened Jail If Negative Comments Weren't Removed

      Ex-Cash4Gold employee Vielka Nephew filed a motion to vacate the default in the company's lawsuit against her this week, a lawsuit we're a party to. By getting rid of the default she would then be able to defend herself in the lawsuit and to seek to undo the default injunction which Cash4Gold had obtained against her. One highlight of Nephew's legal papers is the declaration attached as Exhibit C, in which she says Cash4Gold's lawyers told her the company would seek jail time for her and Michele Liberis if the statements Liberis posted on the internet about the company — which Cash4Gold alleged to be false and defamatory – were not removed. Here's what Vielka declared: More »

      6:00 PM on Fri Sep 18 2009
      By Ben Popken
      67,152 views, 74 comments

      Most discussed Snarkysnake: Threatening criminal punishment for a civil action is a crime. That crime is extortion. Have a good day. more »

    • parts of your incomplete breakfasts

      Doctors Smack Down "Smart Choices" Campaign Labeling Fruit Loops As "Healthy"

      Last week we pointed you toward the New York Times' report on the dubious Smart Choices campaign, an industry-backed, pseudo-science marketing effort to convince you Froot Loops and other sugary cereals really are part of a complete, healthy breakfast. The Sustainable Food blog is not amused at the existence of such a program, and put together a list of 10 reasons Smart Choices is bogus. More »

      2:30 PM on Wed Sep 16 2009
      By Phil Villarreal
      8,453 views, 105 comments

      Most discussed Oranges w/ Cheese...: Personally, I never understood the model "this balanced breakfast." Sugary cereal with milk, a big glass of OJ, PLUS TOAST, more »

    • follow-ups

      10 Extinct Twitter-Types Thanks To New Terms Of Service

      Instead of cranking out cumbersome terms of service Magna Cartas that only lawyers will actually read, Twitter should follow the lead of Mashable and just come out and say what types of users it's attempting to get rid of. More »

      10:07 AM on Wed Sep 16 2009
      By Phil Villarreal
      20,763 views, 66 comments

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    • 1-18 of 330 for "Followups"

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