Consumerist
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chat transcript
AT&T Says Their Rep Doesn't Want To Die
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday's "AT&T Rep Wants To Die" post that we picked up after hit the front page of Digg. They say the screengrab is "doctored" and "fraudulent." We say, who cares? It's a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert: More » -
mpaa
Free Muni WiFi Back After MPAA Shut It Down For 1 Download
Coshocton, OH has its free muni WiFi back up, less than a week after it was shut down by MPAA actions over a single illegal movie download.
[Coshocton Tribune] (Thanks to Laurie!) (Photo: tbower)
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taking it seriously
Wow, Wendy's Really Does Take It Seriously
We're always making fun of companies who overuse the phrase "taking it seriously," but it looks like Wendy's isn't playing around. An anonymous tipster found a chicken bone in his Wendy's sandwich, and got taken very seriously when he reported it. More » -
gift cards
Barnes & Noble Says They'll Accept Gift Cards For Ebooks Before Christmas
Apparently Barnes & Noble meant it when they said that they were looking into the gift card issue for ebook purchases. Currently, B&N gift cards can't be used to buy ebooks, but a new post on one of the company's blogs says that should change by mid-December. More » -
follow ups
Ulta District Manager Apologizes For "No Writing Anything Down" Policy
Last week, Daynah wrote about how she was forced to stop writing anything down during a recent shopping trip to the cosmetics store Ulta. At the time, Daynah grudgingly gave in because she really wanted to make a purchase (she tests products for consumers). But once she left the store, she took the fight back to Ulta. More » -
fees
Ally Bank Debits Account Before Customer Verifies That It's Hers
Sometimes a company verifies that a bank account by making a couple of small deposits in it, then asking you to report back the deposit amounts. Don't rely on that verification process to block any activity in the meantime, though. That's what Suzette did with Ally bank, and she ended up with a $35 stop payment fee from her own bank. More » -
follow-ups
Best Buy Says Ian Can Keep His Free Xbox
Last month Best Buy gave Ian a free Xbox 360 due to a snafu while handling his extended warranty. More » -
follow ups
Capital One Activates Payment Protection Plan Thanks To EECB
Earlier this week, I posted about a college student who couldn't get Capital One's Emergency Payment Protection Plan activated on his account because of missed deadlines. Andon wrote back today to say that after he sent an EECB to the credit card company's executives, they apologized and activated the service. More » -
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follow ups
PerfectPitch Owner Apologizes For DMCA Notice, Explains What Happened
Gary Boucherle, the owner of the website and product PerfectPitch, sent us an explanation of why he got Google to remove links to mentions of his product on another person's blog. More » -
follow-ups
Microsoft Refunds Dog's Purchase, Gives Dog His Own Gamertag
Good news, Xbox 360 players! If you've got a shopaholic dog who buys Microsoft points as you sleep by chewing on your controller, Microsoft will give you a refund and even get your dog his own profile — at least if the story makes headlines. More » -
follow-ups
David Spade Justifies His Creepy Chris Farley DirecTV Ad
It was never in question whether David Spade or Chris Farley's family approved of this disturbing, Tommy Boy-based DirecTV ad, but just to put a fine point on things, Spade has come out to defend his choice in making the ill-advised tribute to his departed pal. More » -
the froot loops are no longer health food
Smart Choices Campaign Goes Bye-Bye
The not-so-convincing marketing campaign Smart Choices, which tried to frame Froot Loops as part of a healthy breakfast, has been snuffed out, Change.org reports. More » -
follow ups
Amazon Makes Up For UPS's Flattened Package Mishap With $10 Credit
Even though it most likely wasn't Amazon's fault that Lucas's iPod arrived in a hippo-flattened package, a company rep stepped in and gave him a $10 credit to say sorry. More » -
follow-ups
Browns Fan's Case Against EA Dismissed, Will Probably Be Settled
It looks like Big Dawg is getting his. More » -
cash4gold
Cash4Gold Hit With Racketeering And Fraud Class Action Lawsuit
A class action lawsuit (PDF) was filed against Cash4Gold in California federal court last Friday, accusing the company of a "massive scheme to defraud tens of thousands of consumers throughout the nation," and racketeering. More » -
follow-ups
Three Months Later, Hitachi Finally Makes Good For Busted TV
Remember Mark, the gentleman who paid $200 to repair a Hitachi TV, only to see it immediately break again? Of course you don't, because we posted his story three months ago. More » -
follow-ups
Man Twists Amazon's Arm, Gets It To Accept Money It Gave Away
Joshua had a problem with Amazon. He and his wife bought Kindles, broke one and went for a return/exchange, in which the couple ended up with a new Kindle and $300 of Amazon's money in its account. More » -
rock-a-stack
Target: No Plans To Remove Bleeding Rock-A-Stacks
Target decided to break its rule about not talking to blogs and responded to our inquiry about the Fisher Price Rock A Stack toys with the blue rings that bleed blue dye on those who encounter it. We asked how many complaints has Target received about this defect? Are there any plans to remove the toy it from the shelves? And If a customer has bought the toy and wishes to return or exchange it, is a receipt required? They responded thusly: More »
followups
New York, 5:37 AM
Sat Nov 21
27 posts in the last 24 hours
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