Consumerist
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follow ups
Capital One Activates Payment Protection Plan Thanks To EECB
Earlier this week, I posted about a college student who couldn't get Capital One's Emergency Payment Protection Plan activated on his account because of missed deadlines. Andon wrote back today to say that after he sent an EECB to the credit card company's executives, they apologized and activated the service. More » -
follow ups
PerfectPitch Owner Apologizes For DMCA Notice, Explains What Happened
Gary Boucherle, the owner of the website and product PerfectPitch, sent us an explanation of why he got Google to remove links to mentions of his product on another person's blog. More » -
follow-ups
Microsoft Refunds Dog's Purchase, Gives Dog His Own Gamertag
Good news, Xbox 360 players! If you've got a shopaholic dog who buys Microsoft points as you sleep by chewing on your controller, Microsoft will give you a refund and even get your dog his own profile — at least if the story makes headlines. More » -
follow-ups
David Spade Justifies His Creepy Chris Farley DirecTV Ad
It was never in question whether David Spade or Chris Farley's family approved of this disturbing, Tommy Boy-based DirecTV ad, but just to put a fine point on things, Spade has come out to defend his choice in making the ill-advised tribute to his departed pal. More » -
the froot loops are no longer health food
Smart Choices Campaign Goes Bye-Bye
The not-so-convincing marketing campaign Smart Choices, which tried to frame Froot Loops as part of a healthy breakfast, has been snuffed out, Change.org reports. More » -
follow ups
Amazon Makes Up For UPS's Flattened Package Mishap With $10 Credit
Even though it most likely wasn't Amazon's fault that Lucas's iPod arrived in a hippo-flattened package, a company rep stepped in and gave him a $10 credit to say sorry. More » -
follow-ups
Browns Fan's Case Against EA Dismissed, Will Probably Be Settled
It looks like Big Dawg is getting his. More » -
cash4gold
Cash4Gold Hit With Racketeering And Fraud Class Action Lawsuit
A class action lawsuit (PDF) was filed against Cash4Gold in California federal court last Friday, accusing the company of a "massive scheme to defraud tens of thousands of consumers throughout the nation," and racketeering. More » -
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follow-ups
Three Months Later, Hitachi Finally Makes Good For Busted TV
Remember Mark, the gentleman who paid $200 to repair a Hitachi TV, only to see it immediately break again? Of course you don't, because we posted his story three months ago. More » -
follow-ups
Man Twists Amazon's Arm, Gets It To Accept Money It Gave Away
Joshua had a problem with Amazon. He and his wife bought Kindles, broke one and went for a return/exchange, in which the couple ended up with a new Kindle and $300 of Amazon's money in its account. More » -
rock-a-stack
Target: No Plans To Remove Bleeding Rock-A-Stacks
Target decided to break its rule about not talking to blogs and responded to our inquiry about the Fisher Price Rock A Stack toys with the blue rings that bleed blue dye on those who encounter it. We asked how many complaints has Target received about this defect? Are there any plans to remove the toy it from the shelves? And If a customer has bought the toy and wishes to return or exchange it, is a receipt required? They responded thusly: More » -
hilton honors program
Reader Gets 162,000 Vaporized Hilton Points Reinstated
Rikki is happy to report that her 162,000 Hilton points that disappeared without notice or warning are reinstated! More » -
cash4gold
Cash4Gold Drops Consumerist From Lawsuit
Cash4Gold has dropped Consumerist as a defendant in the lawsuits against ex-employees Michelle Liberis and Vielka Nephew. More »
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att
AT&T Robocalls Me Again For No Apparent Reason
Wow - just got another robocall from AT&T telling me that it was an important message and that I should call them. Either something is wrong with my account that yesterday's CSR couldn't figure out, or something is wrong with AT&T. Either way, annoying.
UPDATE: It seems there may have been lag in billing systems. Though it said zero balance when I checked online a few days ago, it has now updated to show this month and duhn duhn last month's unpaid bill. I didn't pay the bill last month because it also said then that I had a zero balance. There must be a definite lag problem that's not just me because otherwise the CSR yesterday would have told me that I had to pay up, instead of suggesting I take advantage of a free upgrade for my iPhone 3GS... Brad the friendly AT&T PR rep says he'll look into it. I declined his help and suggested that he solve the underlying issue for all consumers but not to give my account any special treatment.
PREVIOUSLY: AT&T Keeps Calling To Say I Qualify For Free Upgrade From My iPhone 3GS? (Image: Dyna Moe)
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not so smart choices
Organizations Start To Bail On Smart Choices Campaign
Smart Choices, the pseudo-science marketing campaign, seems to be circling the drain. More » -
cash4gold
Cash4Gold Threatened Jail If Negative Comments Weren't Removed
Ex-Cash4Gold employee Vielka Nephew filed a motion to vacate the default in the company's lawsuit against her this week, a lawsuit we're a party to. By getting rid of the default she would then be able to defend herself in the lawsuit and to seek to undo the default injunction which Cash4Gold had obtained against her. One highlight of Nephew's legal papers is the declaration attached as Exhibit C, in which she says Cash4Gold's lawyers told her the company would seek jail time for her and Michele Liberis if the statements Liberis posted on the internet about the company — which Cash4Gold alleged to be false and defamatory – were not removed. Here's what Vielka declared: More » -
parts of your incomplete breakfasts
Doctors Smack Down "Smart Choices" Campaign Labeling Fruit Loops As "Healthy"
Last week we pointed you toward the New York Times' report on the dubious Smart Choices campaign, an industry-backed, pseudo-science marketing effort to convince you Froot Loops and other sugary cereals really are part of a complete, healthy breakfast. The Sustainable Food blog is not amused at the existence of such a program, and put together a list of 10 reasons Smart Choices is bogus. More » -
follow-ups
10 Extinct Twitter-Types Thanks To New Terms Of Service
Instead of cranking out cumbersome terms of service Magna Cartas that only lawyers will actually read, Twitter should follow the lead of Mashable and just come out and say what types of users it's attempting to get rid of. More »
followups
New York, 10:15 PM
Sun Nov 8
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