-
follow-ups
Best Buy Says Ian Can Keep His Free Xbox
Last month Best Buy gave Ian a free Xbox 360 due to a snafu while handling his extended warranty. More » -
follow-ups
Microsoft Refunds Dog's Purchase, Gives Dog His Own Gamertag
Good news, Xbox 360 players! If you've got a shopaholic dog who buys Microsoft points as you sleep by chewing on your controller, Microsoft will give you a refund and even get your dog his own profile — at least if the story makes headlines. More » -
follow-ups
David Spade Justifies His Creepy Chris Farley DirecTV Ad
It was never in question whether David Spade or Chris Farley's family approved of this disturbing, Tommy Boy-based DirecTV ad, but just to put a fine point on things, Spade has come out to defend his choice in making the ill-advised tribute to his departed pal. More » -
the froot loops are no longer health food
Smart Choices Campaign Goes Bye-Bye
The not-so-convincing marketing campaign Smart Choices, which tried to frame Froot Loops as part of a healthy breakfast, has been snuffed out, Change.org reports. More » -
follow-ups
Browns Fan's Case Against EA Dismissed, Will Probably Be Settled
It looks like Big Dawg is getting his. More » -
follow-ups
Three Months Later, Hitachi Finally Makes Good For Busted TV
Remember Mark, the gentleman who paid $200 to repair a Hitachi TV, only to see it immediately break again? Of course you don't, because we posted his story three months ago. More » -
follow-ups
Man Twists Amazon's Arm, Gets It To Accept Money It Gave Away
Joshua had a problem with Amazon. He and his wife bought Kindles, broke one and went for a return/exchange, in which the couple ended up with a new Kindle and $300 of Amazon's money in its account. More » -
not so smart choices
Organizations Start To Bail On Smart Choices Campaign
Smart Choices, the pseudo-science marketing campaign, seems to be circling the drain. More » -
-
parts of your incomplete breakfasts
Doctors Smack Down "Smart Choices" Campaign Labeling Fruit Loops As "Healthy"
Last week we pointed you toward the New York Times' report on the dubious Smart Choices campaign, an industry-backed, pseudo-science marketing effort to convince you Froot Loops and other sugary cereals really are part of a complete, healthy breakfast. The Sustainable Food blog is not amused at the existence of such a program, and put together a list of 10 reasons Smart Choices is bogus. More » -
follow-ups
10 Extinct Twitter-Types Thanks To New Terms Of Service
Instead of cranking out cumbersome terms of service Magna Cartas that only lawyers will actually read, Twitter should follow the lead of Mashable and just come out and say what types of users it's attempting to get rid of. More » -
follow-ups
Best Buy Responds To Fury Of Internet, Decides Not To Hold Data Hostage
Remember that couple who tried to get Best Buy to fix their CD drive, only to have lost all their data and be charged $1,500? More » -
follow-ups
Sports Illustrated Makes You Wait For Your Free Madden
Chad spotted a slight catch in that awe-inspiring Sports Illustrated/Madden promotion, in which you buy a 28-issue subscription for $50 and get a free copy of Madden NFL 10. More » -
bank of america
Update: BoA ATM Card Dispatched To Stranded Traveler After Return To U.S.
After stranding reader Shannon in Siberia with no functioning ATM card, Bank of America has reached out to her and made up for the situation. Sort of. A new card was immediately dispatched, but the corresponding PIN didn't show up until five days later. She did, however, receive a $100 Amazon gift card for her inconvenience. More » -
sears cares
Sears Finally Delivers Air Conditioner, Follows With Barrage Of Phone Calls
Remember Eric, Fleur, and their epic air conditioner ordeal? When we last spoke to them, they were AC-less, hot, cranky, and reaching out to the Internets for help. Now they have their air conditioners, but only after a stunning show of disorganized solicitousness on the part of Sears. More » -
follow-ups
Grin, Then Wear It: Benefit Cosmetics Responds To Consumerist
Last week, reader Brianna contacted Consumerist about her issues with the defective packaging of a Benefit Cosmetics products, as well as the treatment she received from their e-mail customer service rep. Benefit saw our post, and their PR department responded to Brianna's story. More » -
follow-ups
Ignored Gamer Puts The Smackdown On Mixed-Up Game Publisher
When we last spoke to Jess, the gamer with the questionable taste for dolphin pet-simulating video games, she was adrift in a sea of despair, having bought a game based on promotional copy on the game's site and box, only to find the game she bought was different than that which was promised. Publisher 505 Games seemed to be blowing her off. More » -
follow-ups
Crisis At The Florist: When Cooler Heads Prevail
Flower shop proprietors Billy and Mrs. Billy, previously seen in this Ask the Consumerists post seeking a used floral cooler, have found a solution. The business survives! Billy offers a virtual bouquet of thanks to everyone who tried to help in their hour of need. How did they solve the cooler crisis? More » -
taking it seriously
Continental Offers Free Flights, Frequent-Flyer Status To Misrouted Child's Family
Continental Airlines has made a much more generous offer to the family whose ten-year-old daughter was accidentally flown to Newark instead of Cleveland while flying as an unaccompanied minor. Paterfamilias and blogger Jonathan Kamens wrote that a Continental rep "assured [him] again that the airline takes what happened very seriously." The details of Continental's offer, inside. More »


















