follow-ups
Publix Insider Explains Cold Turkey Office Party
Hammacher Schlemmer Helps Consumerist Reader With Refund
Radio Shack Employees Say They Can't Force Donations
Photo: cmorran123
Police Drop Theft Charges Against Pub Non-Tippers
Police in Bethlehem, Pennsylvania, are withdrawing charges against the two college students who refused to tip at a pub last month, says The Morning Call. More »
Stardock CEO Takes Responsibility For Broken Game
After a reader complained that a computer game he downloaded from Stardock was broken, company president and CEO Brad Wardell refunded the money but said the problem was probably caused by a fan-created patch. More »
Pizza Hut Says It's Fixed Its Broken Online Coupon System
Dave, the guy who get an online Pizza Hut coupon to work, is now an unofficial quality assurance freelancer for the corporation. More »
AT&T Says Their Rep Doesn't Want To Die
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday's "AT&T Rep Wants To Die" post that we picked up after hit the front page of Digg. They say the screengrab is "doctored" and "fraudulent." We say, who cares? It's a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert: More »
Free Muni WiFi Back After MPAA Shut It Down For 1 Download
Coshocton, OH has its free muni WiFi back up, less than a week after it was shut down by MPAA actions over a single illegal movie download. More »
Wow, Wendy's Really Does Take It Seriously
We're always making fun of companies who overuse the phrase "taking it seriously," but it looks like Wendy's isn't playing around. An anonymous tipster found a chicken bone in his Wendy's sandwich, and got taken very seriously when he reported it. More »
Barnes & Noble Says They'll Accept Gift Cards For Ebooks Before Christmas
Apparently Barnes & Noble meant it when they said that they were looking into the gift card issue for ebook purchases. Currently, B&N gift cards can't be used to buy ebooks, but a new post on one of the company's blogs says that should change by mid-December. More »
Ulta District Manager Apologizes For "No Writing Anything Down" Policy
Last week, Daynah wrote about how she was forced to stop writing anything down during a recent shopping trip to the cosmetics store Ulta. At the time, Daynah grudgingly gave in because she really wanted to make a purchase (she tests products for consumers). But once she left the store, she took the fight back to Ulta. More »
Ally Bank Debits Account Before Customer Verifies That It's Hers
Sometimes a company verifies that a bank account by making a couple of small deposits in it, then asking you to report back the deposit amounts. Don't rely on that verification process to block any activity in the meantime, though. That's what Suzette did with Ally bank, and she ended up with a $35 stop payment fee from her own bank. More »
Best Buy Says Ian Can Keep His Free Xbox
Last month Best Buy gave Ian a free Xbox 360 due to a snafu while handling his extended warranty. More »
Capital One Activates Payment Protection Plan Thanks To EECB
Earlier this week, I posted about a college student who couldn't get Capital One's Emergency Payment Protection Plan activated on his account because of missed deadlines. Andon wrote back today to say that after he sent an EECB to the credit card company's executives, they apologized and activated the service. More »
PerfectPitch Owner Apologizes For DMCA Notice, Explains What Happened
Gary Boucherle, the owner of the website and product PerfectPitch, sent us an explanation of why he got Google to remove links to mentions of his product on another person's blog. More »
Microsoft Refunds Dog's Purchase, Gives Dog His Own Gamertag
Good news, Xbox 360 players! If you've got a shopaholic dog who buys Microsoft points as you sleep by chewing on your controller, Microsoft will give you a refund and even get your dog his own profile — at least if the story makes headlines. More »
David Spade Justifies His Creepy Chris Farley DirecTV Ad
It was never in question whether David Spade or Chris Farley's family approved of this disturbing, Tommy Boy-based DirecTV ad, but just to put a fine point on things, Spade has come out to defend his choice in making the ill-advised tribute to his departed pal. More »
Smart Choices Campaign Goes Bye-Bye
The not-so-convincing marketing campaign Smart Choices, which tried to frame Froot Loops as part of a healthy breakfast, has been snuffed out, Change.org reports. More »
Amazon Makes Up For UPS's Flattened Package Mishap With $10 Credit
Even though it most likely wasn't Amazon's fault that Lucas's iPod arrived in a hippo-flattened package, a company rep stepped in and gave him a $10 credit to say sorry. More »