A family from New Jersey had previously flown with their daughter, who is a stroke survivor in addition to being quadriplegic. While FAA regulations require kids over 2 to have their own seats, their daughter is the size of a 1-year-old and unable to sit up on her own. This led to a dispute between the family and a flight attendant that kept their plane grounded for an hour. Now the family wants an apology. [More]
JetBlue promised Catie’s husband in March that the $798 fare charged to fly his children from Austin to Boston included the unaccompanied minor fee. But when Catie recently called to verify the reservation, she was told that her children wouldn’t be allowed to board unless she paid an extra $200.